Territory Brand Ambassador

ThirdChannel; New York (NY); On-site; USD 55,000 - 65,000; Full time

Job summary

A leading company is seeking a Territory Brand Ambassador to represent their clients' brands in retail stores. This role involves driving sales through strategic merchandising and product demonstrations while maintaining strong relationships with store personnel. The position requires proven retail experience and excellent communication skills, with a competitive salary and comprehensive benefits.

Benefits

Comprehensive Health Insurance

Unlimited Paid Time Off

401(k) Retirement Plan with Company Match

Professional Development Opportunities

Creative and Inclusive Work Environment

Qualifications

• Proven experience in retail merchandising, sales, or brand ambassadorship.
• Ability to work independently and manage a territory effectively.
• Comfortable using the full Google Suite and MS Office.

Responsibilities

• Schedule and conduct regular visits to assigned retail locations.
• Execute merchandising directives and conduct product demonstrations.
• Communicate feedback and insights to management.

Skills

Communication

Interpersonal Skills

Organizational Skills

Time Management

Mobile Technology Proficiency

Job description

As a Territory Brand Ambassador for ThirdChannel, you will be the face of our clients' brands in store, driving sales and brand awareness through strategic merchandising, engaging product demonstrations, and impactful customer interactions. You will spend approximately 32 hours per week executing in-store visits, ensuring brand standards are met and creating memorable experiences for shoppers. The remaining hours (approximately 8) will be dedicated to various office tasks, such as reviewing visit reports, analyzing trends and opportunities, and communicating insights to enhance brand representation and execution.

ThirdChannel is the all-in-one solution for retail execution driven by passionate brand experts and cloud-based technology. Working with globally recognized companies, we empower retailers and brands with actionable data, attributable trust in their workforce, and a genuine competitive advantage. We are passionate about the retail industry, the companies we service, and our rep force.

Key Responsibilities

1. In-Store Visit Execution (80%)

• Schedule and conduct regular visits to assigned retail locations within your territory, adhering to visit objectives.
• Execute merchandising directives, ensuring products are displayed attractively, correctly, and according to brand guidelines.
• Conduct product demonstrations and engage with customers to educate them on product features and benefits, driving sales and brand loyalty.
• Maintain accurate records of store visits, including photos, observations, and feedback, using provided technology and reporting tools.
• Build and maintain positive relationships with store personnel to facilitate effective execution and collaboration.

1. Brand Rep Engagement & Feedback Support (20%)

• Capture high-quality photographs of products and displays to support training and marketing efforts.
• Review training materials and support updates to ensure they effectively facilitate in-store activities and enhance team performance.
• Communicate gathered feedback and insights to ThirdChannel management in a timely and organized manner.
• Identify opportunities to improve brand representation and execution based on field observations and retail staff input.

Skills & Requirements

• Proven experience in retail merchandising, sales, or brand ambassadorship.
• Excellent communication, interpersonal, and relationship-building skills.
• Strong organizational and time-management abilities.
• Ability to work independently and manage a territory effectively.
• Proficiency in using mobile technology and reporting tools.
• Must have reliable transportation and be willing to travel within the assigned territory.
• Standard schedule includes nights and weekends to meet the needs of retailers and customers.
• Expect to complete visits up to two weekends per month.
• Comfortable using the full Google Suite and MS Office.

Reporting Structure

• Reports to the Director of Community.
• This is a collaborative role, so you will connect with most people in our organization.

Benefits

• Competitive salary ($55-65k), varies based on the candidate's home location and experience.
• Comprehensive Health, Dental, Short Term Disability, and Vision Insurance.
• Unlimited Paid Time Off and Company Holiday Calendar.
• 401(k) retirement plan with company match.
• Professional development opportunities and continuous learning programs.
• A creative and inclusive work environment that values innovation and collaboration.