Territory Account Manager I

Express Employment Professionals; Springfield (IL); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Competitive pay up to $27+ per hour

Mon-Fri schedule 7:30 AM to 4:00 PM

Territory growth opportunity

Collaborative team environment

Career development

Job summary

Solomon Colors is seeking an Account Manager in Springfield, IL to manage a designated sales territory, serve as primary contact for customers, and deliver exceptional service in a fast-paced environment with high customer interactions.

The role requires strong organizational and communication skills, attention to detail, and the ability to coordinate across departments to ensure timely order fulfillment. Competitive compensation and a standard M-F schedule are offered.

Qualifications

• Previous supervisory or management experience in account management or related roles.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Demonstrated attention to detail and accuracy.
• Ability to manage multiple software systems and data entry workflows.
• Experience handling a high volume of customer interactions.

Responsibilities

• Manage and support a designated territory, building and maintaining strong customer relationships.
• Serve as the primary contact for contractors, vendors, homeowners, purchasers, and partners.
• Handle a high volume of inbound and outbound calls, with ~50% of the day on customer communication.
• Provide outstanding customer service by addressing inquiries and resolving issues.
• Enter and maintain customer orders and account information across multiple systems.
• Coordinate with internal departments to ensure timely order fulfillment and issue resolution.
• Maintain organized account records and follow-up schedules.
• Prepare written communications, including emails, quotes, and customer correspondence.

Skills

Account management

Customer service

Communication

Organizational skills

Detail oriented

Multitasking

Problem-solving

Job description

Solomon Colors is seeking an Account Manager in Springfield, IL to manage a designated sales territory, serve as primary contact for customers, and deliver exceptional service in a fast-paced environment with high customer interactions.

The role requires strong organizational and communication skills, attention to detail, and the ability to coordinate across departments to ensure timely order fulfillment. Competitive compensation and a standard M-F schedule are offered.