Terrain Store Leader: Elevate Service & Team Growth

URBN Urban Outfitters, Inc.; Wayland (MA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Employee discounts

Job summary

URBN Urban Outfitters, Inc. in Wayland, MA is seeking a Department Manager to lead service and selling, create an engaging store environment, and develop team members while collaborating with partners.

You will drive store operations, visual standards, and customer experience, opening/closing, restocking, and loss prevention, while guiding a diverse team to achieve sales goals. Strong leadership, 2+ years retail leadership, and a passion for brand experience are required; flexible hours

Qualifications

• Terrain brand fan
• Retail leadership experience
• Merchant skills and track record of delivering financial results
• Flexibility to work nights, weekends and holidays

Responsibilities

• Lead extraordinary customer service and drive sales using KPIs
• Oversee training and development of team members
• Manage visual standards, stock levels and product placement
• Open/close duties, restock, cleanliness, and loss prevention
• Foster inclusive environment and share product knowledge with the team

Skills

Terrain brand fan

Retail leadership

Merchant skills

Flexible hours

Job description

URBN Urban Outfitters, Inc. in Wayland, MA is seeking a Department Manager to lead service and selling, create an engaging store environment, and develop team members while collaborating with partners.

You will drive store operations, visual standards, and customer experience, opening/closing, restocking, and loss prevention, while guiding a diverse team to achieve sales goals. Strong leadership, 2+ years retail leadership, and a passion for brand experience are required; flexible hours