Terrain Sales Associate - Nursery

Terrain; Castle Valley (PA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

PTO (Paid Time Off)

Employee discounts

Retirement savings

Job summary

URBN is seeking a Nursery Sales Associate for the Terrain brand in a Doylestown-area store. You will engage customers on home décor and gardening, delivering a welcoming, inspiring and informative experience.

Responsibilities include sharing product knowledge, assisting with new arrivals, and ensuring a seamless shopping experience across in-store, curbside, and local delivery. You’ll support visual standards and teamwork daily.

Qualifications

• Experience in customer service and brand engagement.
• Understanding of horticulture and garden decor trends.
• Willing to work outdoors in all weather.
• Flexible schedule including nights, weekends, and holidays.
• Interest in Terrain/home and garden styling.

Responsibilities

• Deliver a seamless customer experience through product knowledge and personal engagement.
• Share knowledge of new arrivals and trends to inform and inspire customers.
• Assist leadership in operations, curbside and delivery support.
• Maintain visual and operational standards and participate in team meetings.
• Support inventory accuracy and safety standards.

Skills

Terrain brand fan

Customer service experience

Horticulture knowledge

Outdoor work in all weather

Home décor & gardening knowledge

Flexible hours (nights weekendshols)

Job description

Location

This position is located at 2100 Lower State Rd, Doylestown, Pennsylvania, 18901 United States

Role Summary

A Nursery Sales Associate contributes to driving sales by naturally engaging the customer on common interests in home décor & gardening. They uphold terrain’s four promises: to welcome, to inspire, to inform, and to appreciate our customer.

Role Responsibilities

Customer Experience

• Exceeds customer expectations by building genuine, long lasting relationships through personalized attention; actively shares details to promote terrain’s unique events
• Shares product knowledge, new arrivals, and current trends to inform the customer and inspire their indoor and outdoor spaces
• Delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer interaction

Teamwork + Communication

• Contributes to the store by being positive, respectful, and helpful to others
• Actively participates in daily meetings and projects; exhibits strong understanding of home and garden style that is reflective of the terrain brand
• Takes initiative and works productively with the team to achieve common, collaborative goals

Visual + Business Operations

• Upholds visual and operational standards while keeping the focus on the customer; supports team members across departments to maintain product standards and inspirational displays
• Assists leadership team in receiving and placing new product; supports customer in-store, curbside, and local delivery
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications

• Terrain brand fan
• Experience in customer service
• Horticulture understanding
• Willing and able to work outside in all weather conditions
• Basic knowledge of home décor trends & gardening
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from USD $13.75/Hr.