Terrain Park Pro: Build, Ride & Guide Guests

Vail Resorts; Ludlow (VT); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Housing available

Free ski passes and lessons

Employee discounts

Job summary

Vail Resorts in Ludlow, VT is seeking a Terrain Park Attendant for the winter season to help design, build, and maintain terrain parks while promoting safety and guest enjoyment. You will inspect features, monitor park activity, and educate guests on safety and etiquette as a positive ambassador for the resort.

The role requires strong customer service, outdoor work tolerance, and the ability to work weekends/holidays.

Qualifications

• Must be at least 18 years old.
• Ability to communicate fluently in English.
• Intermediate or higher skiing or snowboarding ability on all snow surface conditions.
• Ability to work outdoors in varying weather conditions.
• Strong communication and customer service skills.
• Ability to follow safety procedures and operational guidelines.
• Dependable, punctual, and capable of working independently as well as with a team.
• Ability to work weekends, holidays, evenings, and peak periods.

Responsibilities

• Assist with the construction and daily maintenance of terrain park features.
• Assist with daily terrain park operations including opening, inspecting, testing, and closing features and parks.
• Install, maintain, and monitor signage/banners, boundary ropes/fencing, entries/exits and other safety elements.
• Monitor terrain park areas to promote safe guest behavior and adherence to resort policies.
• Report hazards, damage, maintenance concerns, incidents, and unsafe conditions to terrain park management.
• Assist with special events, freestyle competitions, and other marketing/promotional activations.
• Interact positively with guests, identifying educational opportunities and providing excellent customer service at all times.
• Communicate clearly and effectively via 2-way radio.
• Support other Mountain Operations departments as assigned.

Skills

Safety Awareness

Guest Service Excellence

Communication Skills

Teamwork and Collaboration

Professionalism

Problem Solving

Situational Awareness

Accountability

Job description

Vail Resorts in Ludlow, VT is seeking a Terrain Park Attendant for the winter season to help design, build, and maintain terrain parks while promoting safety and guest enjoyment. You will inspect features, monitor park activity, and educate guests on safety and etiquette as a positive ambassador for the resort.

The role requires strong customer service, outdoor work tolerance, and the ability to work weekends/holidays.