Terrain Park Assistant Manager - Lead & Elevate Snow Ops

Okemo Mountain Resort; Ludlow (VT); On-site; USD 52,000 - 71,000; Full time

Benefits offered by this job

Ski/Mountain Perks! Free passes for员工,

MORE employee discounts on lodging, f&

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional开发

Job summary

Okemo Mountain Resort in Ludlow, VT, is seeking a Terrain Park Assistant Manager to oversee daily operation, maintenance, and safety of all terrain parks and features. You will supervise attendants, ensure safety and guest experience, and collaborate with Mountain Operations to deliver high-quality terrain park experiences.

The role requires 2+ years in mountain operations and supervision, with strong leadership, communication, and problem-solving skills.

Qualifications

• High school diploma or equivalent.
• 2+ years of mountain operations experience.
• 2+ years of supervisory experience.
• Valid Driver's License.
• Ability to operate snowmobiles and UTVs.
• Excellent verbal and written communication skills in English.
• Familiarity with terrain park trends and feature design principles.
• Expert level ski or snowboard ability.
• Flexibility with scheduling including mornings, nights, weekends, and holidays.

Responsibilities

• Assist the Terrain Park Manager with hiring, training, scheduling of terrain park staff
• Serve as acting supervisor in the absence of the Terrain Park Manager
• Assist with tracking labor, materials and supplies while maintaining accurate reporting and documentation related to terrain park operations
• Supervise Terrain Park Attendants and provide coaching, performance feedback, and ongoing development
• Assist with the development of the daily operational plan and ensure Terrain Park Attendants stay on task and have a regular presence in all terrain parks
• Conduct regular inspections of terrain parks and features to ensure safety and quality standards
• Maintain proper signage, fencing/park boundaries, and feature closures as necessary
• Manage terrain park employee and guest safety through educational enforcement of company and department guidelines, policies, and procedures
• Contribute ideas for feature design/layouts and lead Terrain Park Attendants through the park build and feature shaping process
• Communicate and collaborate with snowmaking and grooming teams for quality control of terrain parks and terrain park features
• Investigate incidents within the terrain park boundaries and assist with documentation and reporting
• Address concerns raised by guests and/or Ski Patrol professionally and resolve issues promptly
• Communicate clearly and effectively via 2-way radio
• Support special events, freestyle competitions, and other departments as needed and as assigned

Skills

Leadership

Safety & Awareness

Guest Service

Communication

Teamwork

Professionalism

Adaptability

Attention to Detail

Time Management

Accountability

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Okemo Mountain Resort in Ludlow, VT, is seeking a Terrain Park Assistant Manager to oversee daily operation, maintenance, and safety of all terrain parks and features. You will supervise attendants, ensure safety and guest experience, and collaborate with Mountain Operations to deliver high-quality terrain park experiences.

The role requires 2+ years in mountain operations and supervision, with strong leadership, communication, and problem-solving skills.