Terminal Operations Manager

AppleOne Employment Services; Savannah (GA); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Terminal Manager to lead operations at their facility. This role involves overseeing the terminal's operations, ensuring exceptional customer service, and managing financial performance. With a focus on professionalism and teamwork, the Terminal Manager will create a productive environment while continuously assessing service delivery to exceed customer expectations. The ideal candidate will possess strong leadership skills, a solid understanding of drayage terminal management, and the ability to make decisions in a fast-paced environment. Join a company with over 15 years of experience and play a vital role in its continued growth.

Qualifications

• 3-5 years of experience in Drayage Terminal Management.
• Strong supervisory skills over dispatchers, customer service, and drivers.

Responsibilities

• Oversee overall terminal operations, ensuring productivity and safety.
• Evaluate transportation services and implement necessary changes.

Skills

Drayage Terminal Management

Supervision

Effective communication

Problem-solving

Teamwork

Self-Motivated

Education

High School Diploma

Tools

DOT Regulations

OSHA Regulations

Job description

Position: Terminal Manager Reporting to the General Manager for a premier organization focusing on intermodal and drayage transportation services. The organization has over 15 years of experience servicing the greater southeast markets with 170 plus drivers and 6 terminal locations. With an emphasis on professionalism, customer service, and teamwork, the company has developed a superior reputation and is poised for continued growth.

The Terminal Manager is the senior leader in the terminal and is responsible for the overall operation of the facility including operations, customer service, financial performance, and employee development. They will lead the terminal staff to ensure the company’s goals and objectives are met while creating a productive and safe environment for employees and vendors. They are continuously assessing service delivery to make sure customer expectations are exceeded. Oversee distribution of transportation work. Evaluate transportation services, and implement changes where needed to improve service and contain cost. Act decisively to resolve problems. Ensure facility is always managed and operating properly for full productivity with the goal of scaling growth.

Minimum Requirements:

• Drayage Terminal Management (3-5 years)
• Experience managing Owner Operations
• Supervision (dispatchers, customer service, drivers)
• Established standard operating procedures & metrics
• DOT & OSHA Regulations / Hours of Service Regulations
• Knowledge of bills of lading, in gate/out gate, dock receipts, delivery orders, HazMat placarding
• Education: High School Diploma
• Travel Percentage: 10%

Background Preferred (but not required):

• Financial (P & L, Forecasting, Budgets)
• Recruitment of Owner Operators

Other Essential Abilities and Skills:

• High Integrity and Moral Character
• Professionalism
• Teamwork
• Approachable and Engaging
• Service Minded
• Self-Motivated
• Effective communication (oral and written)
• Makes decisions in a fast-paced environment

Seniority level

Associate

Employment type

Full-time

Job function

Distribution

Industries

Truck Transportation and Transportation, Logistics, Supply Chain and Storage