Terminal Operations Leader

Saia Motor Freight Line LLC; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Saia Motor Freight Line LLC in North Carolina seeks a seasoned Terminal Operations Manager to lead the local terminal’s freight operations, staff, and workflows. You will drive safety, efficiency, and cost control while ensuring on-time service and customer satisfaction.

The role requires strong leadership, 7+ years of terminal experience, and proficiency with Microsoft Office and transportation management systems. This position is on-site, with regular dock and yard responsibilities.

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED.
• Authorized to work in the United States.
• Read, write, communicate and comprehend English to perform the job.

Responsibilities

• Manages and coordinates terminal staff to provide cost-effective, timely, and quality service.
• Investigates and resolves customer complaints and discrepancies.
• Interviews, selects, and trains new employees.
• Ensures compliance with policies and government regulations.

Skills

Terminal operations experience

Leadership

Microsoft Office

Transportation management software

Education

Bachelor’s degree in business

High school diploma or GED

Tools

Microsoft Office

Transportation management applications

Job description

Saia Motor Freight Line LLC in North Carolina seeks a seasoned Terminal Operations Manager to lead the local terminal’s freight operations, staff, and workflows. You will drive safety, efficiency, and cost control while ensuring on-time service and customer satisfaction.

The role requires strong leadership, 7+ years of terminal experience, and proficiency with Microsoft Office and transportation management systems. This position is on-site, with regular dock and yard responsibilities.