Terminal Manager

STA Family of Companies; Garner (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Schedule: Monday - Friday

Location: Wake County, NC

Salary Range: Determined by hiring 팀

Job summary

Student Transportation of America (STA) in Wake County, NC seeks an Operations Manager to lead the bus terminal’s daily operations, including fleet and staff oversight, safety, payroll, dispatch, and recruiting. You will ensure timely communication with school districts and parents for routes and activities.

Responsibilities include driver evaluations, compliance with regulations, cost-effective routing, and collaboration with HR for disciplinary actions.

Qualifications

• 5+ years in an operations/logistics leadership role, preferably in passenger transport.
• Ability to plan in detail and organize teams to meet deadlines.
• Strong leadership, motivation, and problem-solving abilities.
• Proficiency with computer software and data reporting.
• Knowledge of federal/state regulations applicable to school transportation.
• Professional conduct reflecting positively on STA.

Responsibilities

• Oversee day-to-day operations of the bus terminal and fleet.
• Coordinate safety, payroll, dispatch, maintenance, and recruiting.
• Communicate with school districts, parents, and region office.
• Develop driver recruitment programs to ensure route coverage.
• Manage performance evaluations, disciplinary actions, and compliance.
• Prepare monthly financials, including payroll, A/R, A/P, and month-end tasks.

Skills

Operations leadership

Planning in detail

Organizational leadership

Proficient with software

Regulatory knowledge

Communication

Tools

MS Office

Job description

Student Transportation of America (STA) is an industry leader in school transportation and fleet services, founded on the bedrock of family, community, and a safety-first mindset, with more than 22,000 vehicles throughout the U.S. We’re all about making a positive impact on the students who ride our buses while ensuring the happiness of our team members!

What we offer:

• Schedule:Monday - Friday
• Location: Wake County, NC
• Salary Range: Determined by hiring team

Job Description

The Operations Manager is a salary exempt employee, who under the supervision of the Area General Manager, is responsible for the overall efficient operation of the bus terminal. This position coordinates and oversees all functions of the facility including facility maintenance, vehicle maintenance, safety, payroll, dispatch, and recruiting. The Operations Manager ensures appropriate communication with school district personnel and parents for daily routes, trips and extracurricular activities of students. This position is accountable for clear, timely communication and paperwork to the Region office.

Specific Duties

• Responsible for the overall day-to-day operations of the facility.
• Responsible for oversight of the school bus fleet, drivers and monitors on a continual basis.
• Implement Driver Recruitment Programs to ensure coverage of daily home to school routes and adequate substitute personnel.
• Management and yearly evaluation of full-time staff.
• Investigating complaints and assisting in appropriate resolution.
• Oversight of yearly driver evaluations.
• Coordinate with Human Resources to determine appropriate disciplinary actions when required.
• Oversight of company, district, state and federal annual compliance requirements.
• Verify accuracy of monthly credential reports.
• Oversee payroll, accounts receivable, accounts payable, and month end requirements to ensure timely submission for your respective location.
• Ensure that each of your School Districts’ student transportation designees are supplied with all required information.
• Assist in providing safe, reliable, on-time service through creation of efficient and cost-effective routing solutions.
• Maintains knowledge of and ensures strict adherence to School District contracts and facility leases.
• Attend all required School Board meetings.
• Responsible for carrying out all STA policies and applicable local, state and federal regulations.
• Ensures all employees receive appropriate job specific training.
• Plan monthly driver safety meetings with safety and training designee for your area.
• Participate in the planning of yearly financial requirements for your respective facility.
• Management of Monthly Profit & Loss Statements and Fixed Asset Reports.
• Develop charter and school business for assets during non-school days and summer months.
• All other duties as directed by Area General Manager or STA Senior Management.

Qualifications

• 5 or more years in an operations/logistics leadership role, or an equivalent combination for education and experience preferably within the passenger transportation/bus industry.
• Ability to plan in detail
• Ability to organize, lead, and motivate personnel
• Ability to thrive in a constantly changing chaotic environment and consistently meet tight timelines
• Must be proficient with computer and appropriate software
• Knowledge of Federal and State regulations.
• Conduct oneself professionally and in a manner to reflect positively on STA.
• Knowledge of Federal and State OSHA regulations.
• Must be highly motivated and demonstrate capable leadership skills.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

STA is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants; returning military are strongly encouraged to apply. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.