Terminal Manager

Ravago Manufacturing Americas; Baytown (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Ravago Americas LLC is seeking a Terminal Manager to lead day-to-day operations at the Baytown trucking terminal. You will oversee dispatch, drivers, customer service, safety compliance, fleet utilization, and profitability, reporting to the Director with 10+ years of experience required.

Ideal candidates will have 5+ years in leadership or terminal management, strong knowledge of DOT/FMCSA regulations, and proven ability to improve performance and profitability while maintaining strong customer

Qualifications

• 10+ years in trucking/transportation/logistics.
• 5+ years in leadership or terminal management.
• Strong knowledge of DOT/FMCSA regulations.
• Proven experience managing drivers, dispatch, and customers.
• Track record improving performance and profitability.
• Strong leadership and communication skills.
• Proficiency with Microsoft Office and transportation software.

Responsibilities

• Operations Management: Lead daily terminal operations; optimize driver, equipment, and resource use.
• Team Leadership: Hire, train, mentor, and evaluate staff; enforce safety and accountability.
• Safety & Compliance: Ensure DOT/FMCSA/OSHA compliance; monitor hours of service; lead investigations.
• Financial Performance: Manage budgets; analyze reports; drive profitability through cost control.
• Customer Relations: Build strong relationships; resolve service issues; support business development.
• Fleet & Equipment Management: Oversee fleet utilization; coordinate maintenance; manage assets.
• Systems & Technology: Use TMS to manage operations and reporting; generate reports; drive process improvements.

Skills

Leadership

Operations management

Safety & regulatory compliance

Customer relationship management

Team development

Communication

Project management

Education

Bachelor's degree in Business/Logistics/Transportation

Tools

Trinium TMS

Job description

Ravago Americas LLC is conducting an initial search for qualified candidates for positions that are anticipated to become available with a separate startup drayage company that is currently being organized. Successful candidates will be employed directly by the new company upon commencement of operations.

Position Summary

The Terminal Manager leads day-to-day operations at the trucking terminal, overseeing dispatch, drivers, customer service, safety compliance, fleet utilization, financial performance, and employee development. This role is accountable for safe, efficient, and profitable operations while maintaining strong customer service and regulatory compliance.

Reports To: Director | Direct Reports: Dispatch & Drivers | Experience: 10+ years

Key Responsibilities

Operations Management: Lead daily terminal operations; ensure efficient use of drivers, equipment, and resources; monitor KPIs; improve processes; coordinate with customers and vendors.

Team Leadership: Hire, train, mentor, and evaluate staff; foster accountability and safety; conduct performance reviews; resolve conflicts.

Safety & Compliance: Ensure DOT, FMCSA, OSHA, and company compliance; maintain a strong safety culture; monitor driver qualifications and hours of service; lead incident investigations.

Financial Performance: Manage budgets and expenses; analyze financial and operational reports; drive profitability through cost control.

Customer Relations: Build strong customer relationships; resolve service issues promptly; support business development.

Fleet & Equipment Management: Oversee fleet utilization and equipment availability; coordinate maintenance; manage company assets.

Systems & Technology: Use TMS to manage operations and reporting; generate reports; support process improvement.

Qualifications

Required: 10+ years in trucking/transportation/logistics; 5+ years in leadership or terminal management; strong knowledge of DOT/FMCSA regulations; proven experience managing drivers, dispatch, and customers; track record improving performance and profitability; strong leadership and communication skills; proficiency with Microsoft Office and transportation software.

Preferred: Experience with Trinium TMS; experience managing intermodal, drayage, container, or dedicated fleets; Bachelor's degree in Business, Logistics, Transportation, or related field.

Key Performance Indicators

Safety performance & compliance

• On-time pickup & delivery
• Driver retention & engagement
• Revenue growth & profitability
• Equipment utilization
• Customer satisfaction
• Claims & incident reduction
• Cost control & budget performance

Physical Requirements

Ability to work in both office and terminal environments; occasional travel to customer sites; ability to walk the yard and inspect equipment as needed.

Notice To Applicants

Ravago Americas is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, religion, national origin, disability, veteran status, citizenship status, or marital status. We assure you that your opportunity for employment with this employer depends solely upon your qualifications.