Terminal Clerk II

The Kenan Advantage Group; Rocky Hill (CT); On-site; USD 30,000 - 40,000; Full time

Job summary

The Kenan Advantage Group in Rocky Hill, CT is seeking a Terminal Support associate to help run daily terminal operations. You will perform office tasks, verify driver paperwork, and support billing and load status inquiries.

This role requires a high school diploma, about two years in transportation, and basic Microsoft Office skills. You will input data, scan documents, answer calls, and help ensure accurate records and timely communications.

Qualifications

• High school diploma or equivalent is required.
• 2 years transportation experience is preferred.
• Basic knowledge of Microsoft Office is required.

Responsibilities

• Organize and sort incoming mail and paperwork.
• Verify driver paperwork for each load.
• Image/Scan documents into the dispatch system.
• Enter information into customer systems as necessary.
• Answer phone calls to the terminal and address questions or concerns.
• Respond to customer billing and load status questions.
• Investigate unassigned miles, hours violations, and other anomalies.
• Data entry of driver detention pay, calculate hourly pay, layovers, breakdowns.

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Job Details

Job Location: 20068 Rocky Hill CT - Rocky Hill, CT 06067

Position Type: Terminal Support

Travel Percentage: None

Job Shift: 8hr

Job Category: NA

Position Summary

This position supports the day to day operations of the terminal by performing a variety of office tasks.

Essential Functions

• Organize and sort incoming mail and paperwork
• Verify driver paperwork for each load
• Image/Scan documents into the dispatch system
• Enter information into customer systems as necessary
• Answer phone calls to the terminal and address questions or concerns
• Respond to customer billing and load status questions
• Investigate unassigned miles, hours violations, and other anomalies
• Data entry of driver detention pay, calculate hourly pay, layovers, breakdowns

Qualifications

• High school diploma or equivalent
• 2 years transportation experience
• Basic knowledge of Microsoft Office

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change.

All employees of the Company are expected to:

• Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
• Provide constructive guidance to other employees and representatives of third parties.
• Contribute to providing the highest quality of products and services to customers.

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