Tennis Shop Attendant

Charlotte Country Club; Charlotte (NC); On-site; USD 25,000 - 40,000; Part time

Job summary

An established industry player is seeking a Tennis Shop Attendant to deliver exceptional customer service in a vibrant and friendly environment. This role involves assisting members and guests with retail purchases, managing court activities, and maintaining the tennis shop's organization. The ideal candidate will possess strong communication skills and a background in tennis or hospitality, ensuring a welcoming experience for all. Join a dedicated team that values professionalism and camaraderie, where you can thrive in a beautiful setting while enjoying various benefits and perks. If you are passionate about tennis and hospitality, this is the perfect opportunity for you!

Benefits

Free Meals

Employee Outings & Events

Legal Insurance

Identity Theft Protection

Pet Insurance

401(k) Match

Qualifications

• Strong communication skills required, both on the phone and in person.
• Background in tennis or hospitality preferred, along with racquet stringing experience.

Responsibilities

• Provide outstanding service to members and guests in the tennis shop.
• Assist with retail purchases and monitor court activity.

Skills

Communication Skills

Customer Service

Teamwork

Attention to Detail

Racquet Stringing Experience

Education

Background in Tennis or Hospitality

Tools

Microsoft Office

Point-of-Sale System

Job description

Join to apply for the Tennis Shop Attendant role at Charlotte Country Club.

Founded in 1910, Charlotte Country Club is located four miles east of uptown Charlotte, in the historic Plaza-Midwood neighborhood. Charlotte Country Club is known as a top 20 private club in the US and was also recognized as a Top-50 Platinum Club of the World by the Club Leaders Forum.

At the heart of Charlotte Country Club lies a commitment to exceptional hospitality and service. Our team is comprised of dedicated professionals who share a passion for delivering unforgettable experiences to our members and guests. Whether indulging in fine dining, hosting memorable events, or simply enjoying the company of fellow members, Charlotte Country Club offers a haven of sophistication and relaxation.

Summary

The Tennis Shop Attendants provide first-class customer service while covering the tennis shop by answering all phone calls and providing helpful information, and by assisting Members and their guests in the tennis shop.

Essential Functions

• Provide outstanding service to Members and guests
• Assist with retail purchases in the Tennis Pro Shop
• Greet and check-in Members and guests to the tennis courts
• Be diligent about monitoring court activity and online reservations
• Answer phones
• Assist with special events and tennis programs
• Keep the Tennis Pro Shop clean and organized
• Occasionally light maintenance on the courts, such as brooming the clay, cleaning the lines, changing water coolers, and emptying trash
• Additional duties as assigned

Qualifications

• Strong communication skills, on the phone and in person
• Background in tennis or in hospitality strongly preferred; racquet stringing experience preferred
• Computer literate, including basic Microsoft Office and the ability to operate a point-of-sale system
• Excellent teamwork and service required
• High attention to detail
• Ability to lift and carry 30 lbs
• Ability to tolerate all seasonal weather conditions

Benefits

Team Members at Charlotte Country Club are a friendly group of professionals! We enjoy a beautiful working environment, free meals, employee outings & events. We offer an assortment of benefits & perks such as Legal Insurance, Identity Theft, Pet Insurance, and 401(k) match with contributions from the Club. We have a positive work environment with a dedicated, hardworking, and fun-spirited team.

Pre-Employment Process

Candidates will consent to a background check and drug test. We are a drug-free workplace.

Seniority Level

Entry level

Employment Type

Part-time

Job Function

Management and Manufacturing

Industries

Hospitality