Tennis Pro Shop Desk Attendant

Omni Barton Creek Resort & Spa; Austin (TX); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player in hospitality is looking for a dedicated Tennis Desk Attendant to join their vibrant team at a renowned resort. This role emphasizes creating exceptional customer experiences while maintaining high standards of service and appearance. Ideal candidates are friendly, motivated individuals who thrive in a dynamic environment and are eager to contribute to a culture of teamwork and respect. If you have a passion for hospitality and enjoy working in a supportive setting, this opportunity could be your perfect match.

Qualifications

• Previous customer service experience is strongly preferred.
• Ability to communicate clearly and pleasantly in English.

Responsibilities

• Provide superior service at the front desk to guests and members.
• Maintain cleanliness and orderliness of the facility.
• Assist with towel folding and stocking throughout the facility.

Skills

Customer Service

Communication

Decision Making

Teamwork

Education

High School Diploma

Tools

ResortSuite

Job description

Location

Barton Creek Resort & Spa

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Job Description

Omni Hotels & Resorts is seeking Part Time | Tennis Desk Attendantfor the beautiful new Barton Creek Country Club!

If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!

We are proud to announcewe ranked among the best resorts in Texas: Top 10 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024

Responsible for providing superior service at the front desk to our resort guests and members that utilize the Tennis Center facility.

Responsibilities

• Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the resort.
• Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
• Smile, welcome our guests and members. Use their name whenever possible.
• Fold and stock towels throughout the facility.
• Assist in maintaining the cleanliness and orderliness of the facility.
• Complete and initial daily task lists.
• Record information regarding member and guests issues, housekeeping and engineering needs and turn in to Supervisor/Manager daily.
• Become proficient in using ResortSuite for sales and charges.
• Run nightly report for closing shift and submit to Accounting.
• Answer the phone and take messages.
• Maintain knowledge of current tennis programs.
• Maintain knowledge of the resort amenities, especially Fitness, Spa, Kid’s Club, Coffee Market, Aquatics, and Pool Cabanas.

Qualifications

• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
• Previous customer service experience is strongly preferred.
• Ability to think clearly, quickly and make concise decisions.
• Ability to work cohesively with co-workers both within and outside of your department.
• Scheduling flexibility, including willingness to work primarily weekends and occasional holidays.
• Ability to accurately and efficiently input information into computer systems.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email [e-mail]

Source: Hospitality Online