Tennis Pro Shop Associate: Guest Service & POS

Westwood Country Club; Austin (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Westwood Country Club in Austin is seeking a Pro Shop Associate to sell merchandise in the Tennis Pro Shop, ensuring shop operations run smoothly and that all service phases are executed optimally.

This is an hourly, nonexempt position requiring excellent member and guest interactions, handling sales, reservations, merchandising, packing/unpacking inventory, and supporting promotions as needed.

Qualifications

• Prefer one year or more of customer service and/or administrative experience.
• Ability to document, record and maintain statistical and login records.

Responsibilities

• Advises members and guests about attire, equipment, etc.
• Arranges and displays Pro Shop inventory.
• Assists with Tennis Pro Shop merchandising, cleaning (vacuums and dusts) and restocking.
• Records all sales transactions.
• Operates point of sale (POS) system.
• Collects and records Court reservations.
• Assists in packing and unpacking inventory.
• Assists in special orders.
• Checks in and registers members and guests for play.
• Assists with special promotions and sales.
• Opens and closes Tennis Center as scheduled.
• Performs other duties as directed by the Proshop manager.

Skills

Customer service

Administrative experience

Cash handling

Merchandising

Tools

POS system

Job description

Westwood Country Club in Austin is seeking a Pro Shop Associate to sell merchandise in the Tennis Pro Shop, ensuring shop operations run smoothly and that all service phases are executed optimally.

This is an hourly, nonexempt position requiring excellent member and guest interactions, handling sales, reservations, merchandising, packing/unpacking inventory, and supporting promotions as needed.