Pro Shop Counter

Westwood Country Club; Austin (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Westwood Country Club in Austin is seeking a Pro Shop Associate to sell merchandise in the Tennis Pro Shop, ensuring shop operations run smoothly and that all service phases are executed optimally.

This is an hourly, nonexempt position requiring excellent member and guest interactions, handling sales, reservations, merchandising, packing/unpacking inventory, and supporting promotions as needed.

Qualifications

• Prefer one year or more of customer service and/or administrative experience.
• Ability to document, record and maintain statistical and login records.

Responsibilities

• Advises members and guests about attire, equipment, etc.
• Arranges and displays Pro Shop inventory.
• Assists with Tennis Pro Shop merchandising, cleaning (vacuums and dusts) and restocking.
• Records all sales transactions.
• Operates point of sale (POS) system.
• Collects and records Court reservations.
• Assists in packing and unpacking inventory.
• Assists in special orders.
• Checks in and registers members and guests for play.
• Assists with special promotions and sales.
• Opens and closes Tennis Center as scheduled.
• Performs other duties as directed by the Proshop manager.

Skills

Customer service

Administrative experience

Cash handling

Merchandising

Tools

POS system

Job description

Position Summary

Sell merchandise in Tennis Pro Shop, ensuring that the shop operation is functioning well and that all phases of service and their execution are optimal.

Proshop Counter

Job Description

Reports to: Proshop Manager

Supervises: Not a supervisory position

Position Summary

Sell merchandise in Tennis Pro Shop, ensuring that the shop operation is functioning well and that all phases of service and their execution are optimal.

This is a nonexempt, hourly position.

Essential Job Functions

*including but not limited to*

• Advises members and guests about attire, equipment, etc.
• Arranges and displays Pro Shop inventory.
• Assists with Tennis Pro Shop merchandising, cleaning (vacuums and dusts) and restocking.
• Records all sales transactions.
• Operates point of sale (POS) system.
• Collects and records Court reservations.
• Assists in packing and unpacking inventory.
• Assists in special orders.
• Checks in and registers members and guests for play.
• Assists with special promotions and sales.
• Opens and closes Tennis Center as scheduled.
• Performs other duties as directed by the Proshop manager.

Preferred Education And/or Experience

Prefer one year or more of custom-service and/or administrative experience. Ability to document, record and maintain statistical and log-in records.

Appearance And Grooming

All employees are required to follow the guidelines set forth by the associate handbook regarding proper workplace appearance. Employees must adhere to their department’s specific uniform requirements.

Language Skills

Ability to listen, give and follow directions; speak clearly and concisely to maintain proper, effective communication with members and staff.

Reasoning Abilities

Work quickly and accurately, both independently and as a part of a team. Exercise good judgment, perform detailed tasks; understand and follow verbal and/or written instruction. Use discretion and exercise good judgment, and acknowledge all members, guests, and staff checking-in or walking past.

Physical Demands And Work Environment

This position routinely requires sitting, standing, walking, kneeling/squatting, bending/stooping, pushing/pulling, holding, twisting, reaching, climbing stairs/ladders, and the ability to lift at least fifty pounds. Must be able to work quickly and accurately in a custom-service oriented environment.

The noise level in the workplace is usually moderate, but sometimes loud, characteristic of a country club tennis center.

Limitations And Disclaimer

The above job description is meant to describe the general nature and level of work expected to be performed for this role at Westwood Country Club. It is not intended to be an exhaustive list of all responsibilities, duties and skills required for this position. All job requirements are subject to possible modifications and will be reasonably accommodated for individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of other employees. This job description does not state or imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow other job-related instruction and perform other job-related duties when requested by their supervisor, in compliance with federal and state laws. Listed requirements are representative of minimum levels of knowledge, skills, and abilities to perform this job successfully. Employees must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.