Tennis Desk Associate

Jewish Community Center Of Denver; Denver (CO); On-site; USD 27,000 - 30,000; Part time

Benefits offered by this job

401(K) Plan

Paid Time Off

Discounts and perks

Job summary

Staenberg-Loup Jewish Community Center in Denver, CO is seeking a Tennis Desk Associate for a part-time, evening and weekend schedule. The role centers on welcoming members, guiding tours, answering inquiries, and promoting memberships. Candidates should have at least 1 year of customer service experience, be able to lift 25 lbs, and stand for several hours.

First-Aid certification is preferred. The position is non-benefits-eligible, with available 401(k) and PTO options for eligible staff, plus

Qualifications

• Minimum age 16 by Memorial Day per labor guidelines.
• Minimum one year of customer service experience.
• Ability to stand for several hours during shifts.
• Ability to lift up to 25 lbs.

Responsibilities

• Assist guests and new members in tours and onboarding.
• Execute opening and closing procedures.
• Greet members and guests enthusiastically.
• Answer telephone calls and assist with inquiries.
• Assist members with purchases of retail goods and services.
• Promote memberships and programs.
• Operate a computer and point-of-sale system.
• Be knowledgeable about all programs and activities offered.
• Reason, problem-solve, and work under pressure.
• Maintain a clean, stocked workspace and assist as needed.
• Perform any other tasks as directed by supervisors.

Skills

Communication skills

Multitasking

Interpersonal skills

First-Aid Certification

Customer service experience

Job description

Job Details: Job Location: Staenberg-Loup Jewish Community Center - Denver, CO 80246, Position Type: Part Time, Salary Range: $19.29 - $22.00 Hourly, Job Category: Admin - Clerical, The Staenberg-Loup JCC is looking for qualified Tennis Desk Associates who can help create a fun and safe environment. We are looking for candidates who are knowledgeable and responsible to join our team and the greater JCC community. At the JCC, we have a culture and environment of everyone welcome.

The Tennis Desk Associate is friendly and serves as the central hub for the JCC and its tennis center. They contribute to member satisfaction by helping to support members and guests, and respond to inquiries, complaints, and suggestions. This person has the responsibility of being responsive to members and acting as a resource for members needs of goods and services while in the JCC facility. Overall, the Tennis Desk Associate acts as the JCCs first line of communication with members and creates a friendly and welcoming environment.

Schedule

Monday - Thursday from 5:00 PM -10:00 pm and Sunday from 6:45AM-12pm.

Responsibilities

• Assist guests and new members in tours, membership onboarding, etc.
• Execute opening/closing procedures
• Greet members & guests enthusiastically
• Answer Telephone calls
• Assist members with purchases of retail goods and services
• Promote memberships
• Operate a computer
• Be knowledgeable about all programs and activities offered
• Ability to reason, problem-solve, and perform tasks under pressure
• Assist in keeping a clean and fully stocked workplace
• Any other tasks deemed necessary by supervisors

Qualifications: Basic Qualifications

• Minimum of 16 years old by Memorial Day under the department of labor guidelines
• Minimum one year of experience in customer service
• Ability to stand for several hours for the duration of shift
• Ability to lift 25 lbs.

Preferred Qualifications

• First-Aid Certification
• Strong Communication Skills
• Basic Accounting Skills
• Advanced ability to multitask
• Good interpersonal skills

Benefits Overview

This part-time position is not benefits-eligible. There are additional voluntary benefit plans available. The JCC has a 401(K) Plan available for elective deferral contributions for employees over 21 years of age, with no waiting period. Paid Time Off is a day-one benefit, accrued based on years of service and in compliance with the Colorado Healthy Families & Workplaces Act. There are discounts and perks available for our part-time staff as well.

Physical Demands and Working Environment

The physical demands and work environment described here are representative of those that must be met and encountered by an employee to perform the essential functions of this job successfully. The position requires the candidate to remain in a sitting position for prolonged hours in an office environment. While performing duties, the candidate is occasionally required to stand, walk use hands to handle or feel objects, tools, or controls; reach with hands and arms, talk and hear. Candidate must occasionally lift and or/move up to twenty-five (25) pounds