Tennis Coordinator at Camp Creek Resort

The St. Joe Company; Alys Beach (FL); Vor Ort; USD 34.000 - 52.000; Vollzeit

Zusammenfassung

The St. Joe Company seeks a Tennis Coordinator to direct and supervise tennis programs and operations across our resort amenities.

You will support promotion of tennis activities, assist with business plans, and coordinate clinics, mixers, camps, and events for our members and guests. You’ll work closely with the Director of Tennis, handle daily administration, manage signups, maintain inventory, and help market programs.

Qualifikationen

• Experience in a private club/resort setting preferred.
• Prior customer service experience preferred.
• CPR, AED, First Aid certified (may obtain after hire).
• Knowledge of POS systems and member-based systems.
• Ability to read, write, speak and understand basic English.

Aufgaben

• Assist with day-to-day operations of the tennis area.
• Assist the Director of Tennis with daily administration.
• Plan and administer programs and services including clinics, mixers, events, and camps.
• Register members for events and maintain sign-in/ sign-up sheets.
• Oversee inventory and maintain equipment, water stations, towels, and retail inventory.
• Ensure cleanliness and safety of facilities and respond to guest concerns.

Kenntnisse

Customer service

Excellent communication

Detail oriented

Problem solving

Ausbildung

High school diploma

Tools

Microsoft Office

POS systems

Jobbeschreibung

Job SummaryThe Tennis Coordinator provides day-to-day direction, coordination and supervision of the Tennis Programs and operations of the tennis department. This role supports the promotion of tennis programs and managing the tennis business plans. The Tennis Coordinator is responsible for mall match making and assisting with the activities promoted by the department.Primary Responsibilities & Essential FunctionsAssist with day-to-day operations of the tennis areaAssist the Director of Tennis with daily administration of the Tennis DepartmentAssist with the planning and administration of programs and services, including but not limited to weekly clinics, mixers, holiday events, seasonal camps, and tennis eventsPrepare and maintain appropriate activity reports, sign-in sheets, sign-up sheets, and incident reportsRegister members for all events, activities, and clinicsAssisting with inventory at end of the monthAssist with the planning and administration of tennis staff meetings and tennis in-service and training sessionsFill responsibilities as a tennis trainer and tennis maintenance personnel as neededOversee resort shop apparel, supplies, cleanliness, and inventoryMaintain and restock water stations, towels, and retail inventoryEnsure all equipment is in proper working orderMonitor and maintain cleanliness, sanitation, and organization of recreation areas alwaysAnticipate member/guests’ needs and respond promptly to all concerns/issuesAssist members/guests as neededMonitor members/guests’ safety alwaysRespond in a professional and prudent manner during an emergencyAssist the Director of Tennis with marketing of tennis programs and events including flyers, emails to members, website information etcJoe standards and policiesAll other duties as assignedEducation and ExperienceExperience in a private club/resort setting preferredComputer experience including Microsoft Office Suite (Word, Outlook, Excel)Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job related needsAbility to read, write, speak, understand, and communicate in basic EnglishPrior experience in tennis departments preferredPrior customer service experience preferredCPR, AED, First Aid certified (may obtain after hire)Knowledge, Skills, AbilitiesDetail oriented and thoroughAbility to remain discreet and respect the privacy of guestsAbility to perform consistent work to the highest of standardsAbility to interact with guests in a pleasant friendly wayKnowledge of POS systems and member-based systemsAbility to operate Microsoft OfficeAbility to think critically and troubleshoot issues independentlyKnowledge of tennis process, rules, and techniquesExcellent communication and customer service skillsPhysical DemandsProlong periods of standing and walking through tennis facilitiesProlonged periods of standing, physical activity, stooping, and kneelingMust be able to lift and carry up to 50lbsAbility to demonstrate and assist with tennis instruction and drillsVisual requirements include close vision, distance vision, depth perception, and ability to adjust focusAuditory requirements include effective hearing and verbal communicationWorking ConditionsIndoor and outdoor facilitiesExposure to extreme heat or cold depending on the seasonExposure to the elements, including but not limited to, sun, wind, rain, and humidityFast-paced, active environmentExposure to cleaning chemicals (proper PPE provided)The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities. The St. Joe Company/St. Joe Resort Operations reserves the right to amend and change responsibilities to meet business and organizational needs.