Tennis Director

VILLAGE HEALTH CLUBS & SPAS; Phoenix (AZ); On-site; USD 50,000 - 75,000; Full time

Job summary

The Village Health Club & Spa seeks a tennis operations leader to ensure high-quality, safe, and innovative tennis programs for members. The role covers facility oversight, instruction, and program development across group, private, and clinic lessons.

You will supervise staff, schedule events, and work with membership relations to grow participation, while promoting social events and club activities. Evening and weekend availability is required.

Qualifications

• Minimum of 3 to 5 years of supervisory and instructional experience in a Club environment.

Responsibilities

• Oversee tennis facility operations, maintenance, staffing, cleanliness and daily operations.
• Instruct members in tennis; provide high-quality, safe programs.
• Hire, schedule and train Tennis department staff; manage department budget.
• Develop and manage revenue-generating programs and events; promote racket sales.

Job description

The Village Health Clubs and Spas are premier healthy lifestyle clubs where we encourage and foster a work life balance and healthy living. We offer a fun environment designed to promote health and wellness for members and employees alike. Our uniquely social culture makes us a great choice for employees who want to share their passion for health and fitness.We offer beautiful facilities, state-of-the-art equipment, and dynamic programming, but what really sets us apart is our team of positive, friendly staff at each location. Our employees encourage one another, working together to create a comfortable, welcoming atmosphere for everyone we encounter.Our culture statement gets right to the point: “As one we have fun and get it done!” Join our team today and experience the Village Way for yourself.Job SummaryOversee all tennis operations to ensure delivery of professional, high quality, safe and innovative programs and services to membership. Instruct members in the game of tennis. This position has a broad range of responsibilities and is considered the tennis expert.Summary Of Essential Job FunctionsAttract and Retain members by consistently providing excellent customer serviceResponsible for Tennis facility, and overseeing proper maintenance, staffing, cleanliness and daily operations.Approachable management style which includes supervising and managing staff members, planning, assigning and direct work/projects, appraising performance, and annual individual/team goalsResponsible for hiring, scheduling and training of Tennis department staffDevelop and manage department operating budget.Liaison between the General Manager and the membership in regards to tennis programs and services within the clubPurchase & maintenance of all Tennis equipmentCreates, executes and evaluates ongoing programs (revenue generating and retention programs), as well as special events and participates in other duties as assignedInstructs private, group, and clinic lessonsPromotes pro shop sales of racquets, strings, and other tennis equipmentOversee racket stringing and demo racketsPlace high emphasis on the importance of the social element. This includes participation in planning and execution of club events as needed, such as Parent’s Night Out, Jazz By The Pool and Casino Night.Supervise charging of programming, event and other fees.Provide competent tennis instruction for all groups and levels of players.Enforce all the club’s/facility’s rules governing the use of the facility, its equipment and other property.Devote a reasonable number of hours to playing tennis with members regardless of their tennis abilityEnthusiastically encourage tennis participation by planning events to promote the sport in the facility.Oversee in-house club tournament events, social events, free programs such as ladies drop in and men’s drop in.Oversee all league play as well as implementation of interclubMay participate in MOD systemPerforms other duties as assignedKnowledge/Skills RequiredMinimum of 3 to 5 years of supervisory and instructional experience in a Club environmentUnderstanding of tennis operations from a business and sport perspectiveManages the operation of leagues, clinics, ladders and tournamentsThorough understanding of the game of tennis, rules and instruction as demonstrated in achievement U.S.P.T.A. or U.S.P.T.R certificationsPrior experience running adult leagues and junior development programsObtain CPR certification within 30 days of hire through Company trainingMust be able to successfully pass a background checkAbility to work evenings and weekendsKnowledge/Skills PreferredBachelor’s degree and Professional U.S.P.T.A or U.S.P.T.R. certificationRequired AbilitiesPhysical ActivityThis position requires frequent standing, walking, and running, grasping, bending and kneeling on the Tennis Court. Sitting for some periods of time. Substantial repetitive movements (motions) of the wrists, hands, and/or fingers. Expressing or exchanging ideas by means of the spoken word. Involved in activities where one must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Perceiving the nature of sounds at normal speaking levels with or without correction. Requires the ability to receive detailed information through written and oral communication.Physical RequirementSedentary work involving sitting some of the time. Walking and standing are required daily. Exerting up to 10 pounds of force occasionally to lift, carry, push, and pull or otherwise move objects. In addition, involves physical movement which includes sports and activities related to membership events and programs.Visual RequirementThis position requires close visual acuity to perform activities such as: preparing and analyzing data and figures, transcribing, viewing computer monitors and extensive reading.Working ConditionsIt involves typical office or administrative work and member outdoor activity and events in hot weather