Tenant Delivery Manager

Trademark Property Company; Fort Worth (TX); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid time off

Life Insurance

Additional company-paid benefits

Job summary

Trademark Property Company is seeking a Tenant Coordination Manager to own the delivery of tenant spaces from lease execution through grand opening across our retail and mixed-use portfolio. You will align people, processes, and milestones while coordinating with Ownership, Leasing, Development, and Property Management to mitigate risks and ensure timely openings.

Ideal candidates have 5+ years in tenant coordination or related CRE roles, a bachelor’s degree, and hands-on experience with lease

Qualifications

• Bachelor’s degree in a related field is required.
• 5+ years of experience in tenant coordination, retail development, store development, lease administration, or related CRE coordination.
• Retail focus experience with lease execution through construction and opening is strongly preferred.

Responsibilities

• Own delivery of tenant spaces from lease execution to opening.
• Coordinate with Ownership, Leasing, Development, Property Management, Asset Management, and Tenants.
• Manage risk, monitor milestones, and drive on-time openings.
• Review LOIs, leases, workletters, and ensure compliance with design criteria.

Skills

Lease interpretation

Stakeholder influence

Communication & problem solving

Technical mastery

Education

Bachelor’s degree in a related field

Tools

Bluebeam

Microsoft Office

Salesforce

Procore

Job description

We are seeking a Tenant Coordination Manager to serve as the primary owner for the successful delivery of tenant spaces from lease execution through tenant opening across Trademark’s owned and managed retail and mixed-use property portfolio. Reporting directly to the Director, Tenant Services, this position transforms lease obligations into an executable delivery strategy by aligning people, processes, and project milestones.

Acting as the central point of coordination among Ownership, Leasing, Development, Property Management, Asset Management, and Tenants, you will proactively manage risk, facilitate informed decision‑making, and drive successful store openings. While collaborating with internal teams when project interfaces exist, this role remains dedicated to tenant delivery activities and risk management. Regular travel to properties is required.

Key Responsibilities

1. LOI & Lease Negotiations

• Lease & Workletter Review: Review LOIs, leases, and workletters to identify delivery obligations, Landlord/Tenant responsibilities, signage requirements, Tenant Allowances, and critical lease milestones.
• Constructability & Terms: Coordinate with appropriate stakeholders during lease negotiations to identify potential constructability issues and clarify Landlord delivery obligations.
• Notices & Schedules: Issue tenant delivery letters, issue required lease notices, establish tenant delivery schedules, and closely monitor key lease milestones.
• Criteria Distribution: Distribute Tenant Design Criteria and essential construction information to Tenants and design consultants.
• Plan Review & Compliance: Coordinate the Tenant plan review process, verify compliance with Design Criteria, and track architectural, engineering, signage, and specialty consultant approvals.
• Cross-Team Facilitation: Coordinate internal review comments and facilitate timely resolution with tenants and design consultants.
• Pre-Construction Requirements: Ensure required permits, insurance, deposits, and necessary approvals are received prior to the start of construction.
• Turnover Verification: Verify that Landlord delivery obligations are satisfied in accordance with the lease prior to tenant turnover.
• On‑Site Coordination: Conduct pre‑construction meetings alongside property operations and monitor tenant construction progress against approved schedules to mitigate opening risks.
• Opening & Punch List Support: Support the certificate of occupancy and store opening process, manage punch list completion between Landlord, tenant, and contractors, and provide formal turnover paperwork to Property Operations.
• Tenant Improvement Allowances: Process Tenant Improvement Allowance documentation and reimbursement requests.
• Compliance & Processing: Verify financial requests comply with lease requirements and coordinate seamless payment processing while maintaining accurate documentation.

5. Departmental Reporting & Communication

• Central Contact: Serve as the primary point of contact for tenant delivery from lease execution through grand opening.
• Risk Management: Identify project risks early, communicate potential impacts, and implement mitigation strategies to maintain target opening dates.
• Dashboard & KPI Tracking: Maintain project schedules, dashboards, KPI reporting, and documentation within the department’s operating platform.
• Cross-Functional Collaboration: Facilitate cross-functional decision‑making, maintain ongoing communication with ownership, and actively participate in leasing and portfolio update meetings.

Requirements

What You Bring to the Table

Education & Experience

• Academic Background: Bachelor’s degree in a related field required.
• Industry Background: 5+ years of progressively responsible experience in tenant coordination, retail development, store development, lease administration, commercial real estate project coordination, or retail property management.
• Retail Focus: Experience supporting retail, mixed‑use, shopping center, or commercial tenants from lease execution through construction and opening is strongly preferred.

Core Professional Skills

• Lease & Plan Interpretation: Demonstrated ability to interpret lease terms, construction exhibits, workletters, schedules, design documents, construction plans, and general building/ADA codes.
• Stakeholder Influence: Proven ability to influence project outcomes and drive results across multiple stakeholders without direct supervisory authority.
• Communication & Problem Solving: Strong interpersonal, problem‑solving, and written/oral communication skills with a high degree of integrity, reliability, and work ethic.
• Technical Mastery: Experience using project management, document management, CRM, and collaboration tools (e.g., Bluebeam, Microsoft Office, Salesforce, Procore, or similar platforms).

Oh, You Want the Perks?

We offer a competitive compensation and benefits package designed to support your health, financial security, and work‑life balance.

• Medical, Dental, & Vision: Coverage through United Healthcare
• Disability & Life Insurance: Employer-paid short‑term/long‑term disability and life & AD&D insurance.
• Paid Leave: Up to 4 weeks of paid maternity leave and 2 weeks of paid paternity leave.
• 401(k): With a company match of 50% on the first 5% of your contributions.
• Paid Time Off (PTO): 15 days of PTO accrued starting from your first full pay period.
• Paid Holidays: 10 paid holidays per year, plus a paid birthday holiday and 2 paid volunteer days.
• Additional Company-Paid Benefits: Access to HealthJoy for telehealth and advocacy services, and Rocket Lawyer for legal services.