Tenancy Officer | Property Manager

Te Taiwhenua o Heretaunga

Weston (MA)

On-site

USD 50,000 - 70,000

Full time

14 days+

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Benefits offered by this job

5 weeks annual leave

Southern Cross Wellness One Health insurance

Birthday leave

Workplace wellness activities

Life insurance

Job summary

Te Taiwhenua o Heretaunga is looking for a Tenancy Officer to manage various tenancies and support tenants' wellbeing in Weston, Massachusetts. This permanent, full-time role involves overseeing properties, conducting inspections, and ensuring sustainable housing solutions. Ideal candidates should have experience in tenancy management and strong people skills.

You will work Monday to Friday with benefits including 5 weeks annual leave and health insurance, contributing to a fun and supportive workplace environment.

Qualifications

Experience in managing a portfolio of tenancies in the community or private sector.
Familiarity with Housing NZ and Ministry of Social Development processes.
Ability to keep calm under pressure.

Responsibilities

Oversee a range of tenancies types including Transitional Housing.
Carry out tenancy management responsibilities and property inspections.
Ensure tenant wellbeing and provide support through collaboration.

Skills

Experience in managing a portfolio of tenancies

Great people skills

Ability to manage difficult interactions

Excellent time management

Excellent report writing skills

Understanding of Te Reo and tikanga practices

Job description

Role

Tenancy Officer in our expanding Housing service. You will oversee a range of tenancies types that include Transitional Housing, temporary tenancies owned or leased by Te Taiwhenua o Heretaunga and other long-term tenancies.

This role is permanent, full-time, Monday to Friday 8.30am to 5.00pm.

About Us

Te Taiwhenua o Heretaunga [TToH] is a Ngāti Kahungunu–mandated, kaupapa Māori health and social services organisation. For over 40 years, we have delivered holistic, whānau‑centred services across Heretaunga and the East Coast.

The Role

You will carry out the full range of Tenancy management responsibilities from property inspections, managing lease documentation, monitoring tenant financial payments, managing tenant turnover and organising maintenance and repair work when required and making sure the properties are up to standard.

You will also have an overall focus on sustainable tenancy and ensuring tenant wellbeing. You will work in collaboration with our Housing Navigators and other teams across our organisation to provide wrap around support with the goal to provide long-term, sustainable housing for whānau.

We are looking for supportive and empathic kaimahi that have excellent community networks, an understanding of whanaungatanga, and the ability to connect and communicate effectively with whānau from all walks of life. This role is a permanent, full-time position, Monday to Friday 8.30am to 5.00pm.

What We Are Looking For

Experience in managing a portfolio of tenancies in the community or private sector
Familiarity with Housing NZ and Ministry of Social Development processes
Great people skills and ability to build rapport with people from diverse backgrounds
Ability to keep calm under pressure and manage difficult whānau interactions
Excellent time-management and organisational skills
Excellent report writing and documentation skills
An understanding of Te Reo and tikanga practices (or open to learning)
Effective time management skills and the ability to meet deadlines
A current Full Driver licence

Why Join Us

We offer a fun, relaxed, professional work environment with a wide variety of benefits.