Temporary, Transportation Planner

Colonial Group; Chino (CA); On-site; USD 45,000 - 70,000; Full time

Job summary

Colonial Group is seeking a detail-oriented Logistics/Distribution Coordinator to partner with cross-functional teams and manage outbound shipments. You will use WMS/TMS to identify orders, schedule pickups, and communicate routing instructions to DC operations.

The role emphasizes accuracy, timely follow-up with customers and carriers, and continuous process improvement. The position supports multiple accounts, ensuring on-time ship-outs, maintaining documentation, and collaborating with

Qualifications

• Bachelor’s or Associate’s degree preferred.
• Experience in a Distribution Center, Transportation Department or Customer Service field preferred.
• Ability to partner with multiple cross-functional teams.
• Ability to problem solve and innovative thinking abilities.
• Strong attention to detail and accuracy.
• Proven organizational, prioritization and time management abilities.
• Ability to communicate professionally, both orally and in writing.
• Capability to manage multiple tasks, simultaneously, without compromising quality.
• Working knowledge of Microsoft Office Suite and Warehouse/Transportation Management Systems (TMS/WMS).
• PKMS & AS400 knowledge preferred.

Responsibilities

• Partner with Inbound Transportation and Order Management teams to route orders.
• Follow up with customers and carriers to ensure timely pick up.
• Follow routing instructions to minimize chargebacks.
• Maintain records for customer paid orders and communicated routing instructions.
• Identify and recommend routing efficiencies.
• Assigned outbound customers/accounts and support relationships.

Skills

Cross-functional collaboration

Attention to detail

Time management

Professional communication

Problem solving

Organizational skills

Multitasking

Education

Bachelor’s Degree

Associate’s Degree

Tools

WMS

TMS

Microsoft Office

PKMS/AS400

Job description

What We Do – Accountabilities

• Partner with Inbound Transportation and Order Management teams to determine if arriving orders are candidates for pre-routing to reduce the risk of order cancellations
• Follow up with customers and carriers to encourage timely pick up of orders that are ready and eligible for routing
• Follow customers’ routing instructions to minimize chargebacks
• Maintain accurate records for customer paid orders and orders for which routing instructions need to be communicated to DC operations
• Identify and recommend routing efficiencies

Essential Functions

• Assigned specific outbound customers / accounts
• Support and build relationships with assigned accounts
• Use warehouse management system to identify orders that are available for shipment creation
• Schedule and communicate pick up appointments and follow up as necessary to ensure on-time pick-ups
• Monitor emails and customer routing portals for customer response to routing requests
• Utilize reporting tools to monitor shipment pickup status
• Update & communicate shipping schedule with Operations leadership, including orders that could be at-risk
• Generate and organize all related paperwork and required information for customer orders, and retain in appropriate files
• Maintain current and create new work instructions, accurately detailing shipping requirements for each account
• Effective usage of TMS (transportation management system) for shipment building / creation
• Maintains critical internal & external customer, carrier, and order management contacts
• Works to identify and partner with carriers, customers, and order management to resolve capacity and service issues
• Plan with DC operations daily to ensure continuous product flow

Preferred Qualifications & Education

• Bachelor’s Degree, Associate’s Degree preferred
• Experience in a Distribution Center, Transportation Department or Customer Service field preferred
• Ability to partner with multiple cross-functional teams
• Ability to problem solve and innovative thinking abilities
• Strong attention to detail and accuracy
• Proven organizational, prioritization and time management abilities
• Ability to communicate professionally, both orally and in writing
• Capability to manage multiple tasks, simultaneously, without compromising quality
• Working knowledge of Microsoft Office Suite, basic typing skills and experience with a Warehouse Management System/Transportation Management System (TMS)
• PKMS & AS400 knowledge preferred

Physical Requirements and/or Environment

• Office/Cubicle/Distribution Center
• Temporary 5 month position