Load Planner

Jetro Cash & Carry Enterprises, Inc.; New York (NY); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) Retirement Plan with Employer 4

Paid Time Off (PTO)

Six (6) Paid Company Holidays

Tuition Reimbursement Program

Additional Voluntary Supplemental Belk

Competitive & Comprehensive Benefits

All benefits subject to eligibility

Job summary

Restaurant Depot is seeking a Load Planner to manage inbound and outbound transportation, ensuring timely, cost-efficient product flow across our network. You will track shipments, maintain system accuracy, resolve delays, and collaborate with operations, buyers, carriers and branches to optimize performance.

The role supports cross-functional teams with reporting and data analysis while maintaining high levels of service standards.

Qualifications

• Ability to manage multiple priorities in a high-volume environment.
• Strong communication and interpersonal skills, both written and verbal.
• Exceptional attention to detail and organizational skills.
• Proficiency in Microsoft Excel.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.

Responsibilities

• Manage daily inbound and outbound shipments within the TMS, ensuring accurate tracking of ETAs and estimated warehouse arrival dates.
• Maintain and update internal systems with real-time shipment status and transportation data.
• Monitor shipments and proactively communicate delays, failed loads, OS&D issues and cost impacts to leadership.
• Coordinate with carriers, vendors, operations, buying teams and branch locations to resolve delivery issues.
• Generate and distribute daily, weekly and monthly transportation reports.

Skills

Multitasking

Communication

Excel

Analytical thinking

Teamwork

Tools

TMS systems

Transportation operations

Job description

Restaurant Depot is the nation’s leading members-only, wholesale cash-and-carry supplier serving independent restaurants, caterers, delis, convenience stores, and other foodservice businesses across 165+ locations in 35 states. Our stores offer bulk quantities of fresh meat, seafood, produce, dairy, frozen foods, grocery items, beverages, paper goods, cleaning supplies, restaurant equipment, and more. Open seven days a week, we are committed to delivering quality products, competitive pricing, and exceptional service to our members.

Job Summary

The Load Planner is responsible for managing inbound & outbound transportation activities to ensure timely, cost-effective product flow across the network. This role supports operational efficiency by tracking shipments, maintaining system accuracy, resolving delays & partnering cross-functionally with operations, buying, carriers & branch teams.

Key Responsibilities

• Manage daily inbound & outbound shipments within the TMS, ensuring accurate tracking of ETAs & estimated warehouse arrival dates
• Maintain & update internal systems with real-time shipment status & transportation data
• Monitor shipments & proactively communicate delays, failed loads, OS&D issues & cost impacts to leadership
• Coordinate with carriers, vendors, operations, buying teams & branch locations to resolve delivery issues
• Support lane pricing by utilizing bidding tools for spot quotes & assisting with RFP processes
• Negotiate freight rates to support cost control while maintaining service expectations
• Identify & address systemic issues impacting delivery performance, including carrier reliability, vendor execution & branch scheduling challenges
• Prioritize workload based on operational impact, shipment urgency & business needs
• Generate & distribute daily, weekly & monthly transportation reports
• Maintain consistent communication across departments to ensure alignment on shipment status & issue resolution

Qualifications

• Ability to manage multiple priorities in a high-volume environment
• Strong communication & interpersonal skills, both written & verbal
• Exceptional attention to detail & organizational skills
• Proficiency in Microsoft Office, with a strong emphasis on Excel
• Strong analytical & problem-solving abilities
• Ability to work independently & as part of a team

Preferred Qualifications

• 1+ year of logistics, transportation or supply chain experience
• Experience working with TMS systems or transportation operations

Work Environment / Expectations

Primarily office-based role with the option to work from home once a week with manager approval based on performance. This role will be supporting transportation & logistics operations. Requires consistent communication with internal teams & external partners in a fast-paced, high-volume environment. Ability to manage shifting priorities & respond to time-sensitive issues is essential.

• 401(k) Retirement Plan with Employer Match
• Paid Time Off (PTO) in accordance with company policy
• Six (6) Paid Company Holidays
• Tuition Reimbursement Program (subject to eligibility & plan guidelines)
• Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs & other optional benefits)
• Competitive & Comprehensive Benefits Package Designed to Support You & Your Family
• All benefits are subject to eligibility requirements & plan terms