Temporary Training Coach – Onsite (Saint John/Toronto)

Cloud5 Communications; California; On-site; USD 24,000 - 39,000; Full time

Job summary

Cloud5 Communications is seeking a Temporary Trainer to support AMEX onsite programs in Saint John or Toronto. You will deliver and coach training, mentor agents, and help implement curriculum across sessions, with collaboration from site leadership.

Ideal candidates have at least 2 years of leadership experience, strong presentation skills, and familiarity with modern training methods. This role involves coordinating schedules, maintaining records, and contributing to continuous improvement of

Qualifications

• Minimum High School Diploma, post-secondary training an asset.
• A minimum of 2 years direct leadership experience.
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc.).
• Excellent presentation and communication skills.

Responsibilities

• Identify training requirements with site leadership.
• Train, coach, and mentor new agents on an ongoing basis.
• Plan, coordinate and facilitate training on-site, including customer-specific training and other programs.
• Design and develop curriculum to meet objectives and company goals.
• Maintain training records and coordinate IT setup for training rooms.

Skills

Presentation skills

Time management

Leadership

Report writing

Coaching

Education

High School Diploma

Job description

Cloud5 Communications is seeking a Temporary Trainer to support AMEX onsite programs in Saint John or Toronto. You will deliver and coach training, mentor agents, and help implement curriculum across sessions, with collaboration from site leadership.

Ideal candidates have at least 2 years of leadership experience, strong presentation skills, and familiarity with modern training methods. This role involves coordinating schedules, maintaining records, and contributing to continuous improvement of