Field Trainer / Deployment Technician

Site 20/20; Arkansas; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading technology firm seeks a Field Integration Trainer to support deployment and integration technology. This role requires travel across the country and to Canada for onsite training of local traffic control partners. Ideal candidates should possess training experience and mechanical inclination and be able to travel 50%-75%. Strong client relationship management skills are crucial for this position, along with sound decision-making and organizational skills.

Qualifications

• Experience in conducting training classes is required.
• Ability to travel 50%-75% of the time.
• Valid passport necessary for international travel.

Responsibilities

• Train Traffic Controllers on technology.
• Field customer service calls.
• Create strong client relationships.
• Assess training effectiveness with trainees.
• Periodically perform mechanical repairs.

Skills

Mechanical inclination

Training experience

Decision making

Organizational skills

Client relationship management

Job description

Overview

Site 2020 Inc has an immediate opening for a Field Integration Trainer, specifically focused on our Deployment and Integration technology. In this role, you will support our local traffic control partners in your area, as well as travel to other areas of the country and Canada, roughly every second week to provide onsite training to new and existing clients.

Responsibilities

• Train Traffic Controllers on this disruptive and lifesaving technology
• Field customer service calls
• Communicate regularly with your direct supervisor to notify him or her of any potential issues, including but not limited to those relating to your job, or those relating to the client
• Create strong client relationships and be their first point of contact for all product related issues
• Translate training requirements into each client and monitor them during the duration of the training
• Assess training effectiveness to ensure incorporation of taught skills and techniques into the client’s employees work behavior
• Periodically evaluate past trainees to ensure product knowledge is current
• Periodically preform mechanical repairs to units
• Be involved in projects outside of the realm of training

Qualifications

• Be somewhat mechanically inclined
• Proven experience in conducting training classes
• Sound decision making and organizational skills
• Ability to travel 50%-75%
• Valid passport (international travel)
• Traffic Control Experience is an asset but not required