Temporary Survey Operations Specialist

University of North Carolina Wilmington; Wilmington (NC); On-site; USD 40,000 - 50,000; Part time

Job summary

University of North Carolina Wilmington is seeking a Temporary Survey Operations Specialist to manage faculty surveys in Qualtrics, develop complex workflows, and ensure accurate population data. The role supports Faculty Senate and university stakeholders, with hours of 15-20 per week and a pay range of $29–$36 per hour.

Responsibilities include configuring, testing, deploying surveys, cleaning data, exporting and reporting, documenting processes, and providing post-deployment technical

Qualifications

• 5+ years of experience with Qualtrics and data systems.
• Advanced experience with Qualtrics Survey Flow, branching logic, embedded data, and testing.
• Strong Excel and data-cleaning skills with large datasets.
• Attention to detail and ability to resolve data discrepancies independently.
• Experience combining data from multiple sources to create accurate populations.

Responsibilities

• Manage Faculty Senate surveys in Qualtrics, including development, configuration, testing, deployment, monitoring, reminders, and closure.
• Develop and maintain complex survey workflows with branching and embedded data.
• Prepare survey populations by combining data from multiple university sources and applying criteria.
• Perform data cleaning to ensure accurate populations and responses.
• Test and troubleshoot survey logic before and after deployment.
• Manage survey distributions and response monitoring with invitations and reminders.
• Export, clean, organize, and maintain survey data for reporting.
• Document survey processes and workflows for consistency.
• Collaborate with Faculty Senate leadership to translate requirements and maintain schedule.
• Provide post-deployment technical support and generate new survey links as needed.

Skills

Data analysis

Excel

Attention to detail

Population building

Education

Master's degree

Bachelor's degree

Tools

Qualtrics

Job description

Temporary Survey Operations Specialist

University Information

The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking. A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering. The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education. UNCW has been part of the University of North Carolina System since1969.

Department

UEFA Operations - 33000

Vacancy Number

TSP5729PST

Job Category

Unspecified

FLSA for Position

Nonexempt

Brief Summary of Work for this Position

• Manage Faculty Senate surveys in Qualtrics, including survey development, configuration, testing, deployment, monitoring, reminders, and closure.
• Develop and maintain complex survey workflows, including branching/display logic, embedded data, piped text, and multi-stage surveys where responses from one survey determine the population or content of subsequent surveys.
• Prepare and manage survey populations by combining data from multiple university sources, applying inclusion/exclusion criteria, and identifying and resolving duplicate, incomplete, or inaccurate records.
• Perform data cleaning and quality control to ensure faculty populations, survey distributions, and response data are accurate and consistent.
• Test and troubleshoot survey logic and data workflows before and after deployment, including verifying that participants receive the appropriate surveys and questions based on their characteristics or prior responses.
• Manage survey distributions and response monitoring, including contact lists, invitations, reminders, response rates, and follow-up communications.
• Export, clean, organize, and maintain survey data for reporting and analysis.
• Document survey processes and workflows, including data sources, population criteria, survey logic, and recurring procedures to ensure consistency and continuity.
• Collaborate with Faculty Senate leadership and university stakeholders to translate survey requirements, ensure population accuracy, and maintain a consistent survey schedule.
• Provide technical support for the surveys post-deployment by responding to technical requests from recipients and generating new survey links when needed.

Minimum Education and Experience Requirements

• 5+ years of experience working with Qualtrics and data systems a requirement
• Intermediate to advanced experience with Qualtrics, particularly Survey Flow, branching logic, embedded data, contact lists, distributions, and survey testing.
• Strong Excel and data-cleaning skills, including filtering, sorting, lookups, duplicate identification, and working with large datasets.
• Strong attention to detail and ability to identify and resolve data discrepancies independently.
• Ability to work with data from multiple sources and apply defined criteria to create accurate populations.

Preferred Education, Knowledge, Skills &Experience

• Master's or bachelors degree

Work Hours

Varies

Work Days

Monday - Friday

Hours Per Week

15 - 20 hours per week

Anticipated Hiring Range

$29/hr - $36/hr

Job Posting Date

09/30/2026

Job Closing Date

10/15/2026

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Number of Openings

Single Incumbent

Equal Employment Opportunity Statement

UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.