Temporary Survey Operations Specialist

University of North Carolina at Wilmington; Wilmington, Northern (NC, KY); Hybrid; USD 40,000 - 50,000; Part time

Job summary

University of North Carolina Wilmington invites applications for a part-time, temporary position focused on Qualtrics survey management and data workflows. The role supports Faculty Senate surveys, builds complex survey logic, and curates populations by combining data from university sources.

Ideal candidates will have 5+ years with Qualtrics, strong Excel/data-cleaning skills, and meticulous attention to data quality.

Qualifications

• 5+ years of experience working with Qualtrics and data systems.
• Intermediate to advanced experience with Qualtrics (Survey Flow, branching logic, embedded data, contact lists, distributions, and survey testing).
• Strong Excel and data-cleaning skills, including filtering, sorting, lookups, duplicate identification, and working with large datasets.
• Strong attention to detail and ability to identify and resolve data discrepancies independently.
• Ability to work with data from multiple sources and apply defined criteria to create accurate populations.

Responsibilities

• Manage Faculty Senate surveys in Qualtrics, including survey development, configuration, testing, deployment, monitoring, reminders, and closure.
• Develop and maintain complex survey workflows, including branching/display logic, embedded data, piped text, and multi‑stage surveys where responses from one survey determine the population or content of subsequent surveys.
• Prepare and manage survey populations by combining data from multiple university sources, applying inclusion/exclusion criteria, and identifying and resolving duplicate, incomplete, or inaccurate records.
• Perform data cleaning and quality control to ensure faculty populations, survey distributions, and response data are accurate and consistent.
• Test and troubleshoot survey logic and data workflows before and after deployment, including verifying that participants receive the appropriate surveys and questions based on their characteristics or prior responses.
• Manage survey distributions and response monitoring, including contact lists, invitations, reminders, response rates, and follow‑up communications.
• Export, clean, organize, and maintain survey data for reporting and analysis.
• Document survey processes and workflows, including data sources, population criteria, survey logic, and recurring procedures to ensure consistency and continuity.
• Collaborate with Faculty Senate leadership and university stakeholders to translate survey requirements, ensure population accuracy, and maintain a consistent survey schedule.
• Provide technical support for the surveys post‑deployment by responding to technical requests from recipients and generating new survey links when needed.

Skills

Qualtrics

Data analysis

Excel

Data cleaning

Attention to detail

Data integration

Tools

Qualtrics (Survey Flow)

Job description

Please see Special Instructions for more details.

This position is scheduled to start on November 1, 2026, and end on April 30, 2027.

This is a part‑time, temporary position requiring 15 to 20 hours of work per week. The specific schedule can be discussed during the interview process.

PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date.

University Information

The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world‑class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking. A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate‑ and graduate‑level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN‑to‑BSN program, an Executive MBA program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering. The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education. UNCW has been part of the University of North Carolina System since 1969.

• Manage Faculty Senate surveys in Qualtrics, including survey development, configuration, testing, deployment, monitoring, reminders, and closure.
• Develop and maintain complex survey workflows, including branching/display logic, embedded data, piped text, and multi‑stage surveys where responses from one survey determine the population or content of subsequent surveys.
• Prepare and manage survey populations by combining data from multiple university sources, applying inclusion/exclusion criteria, and identifying and resolving duplicate, incomplete, or inaccurate records.
• Perform data cleaning and quality control to ensure faculty populations, survey distributions, and response data are accurate and consistent.
• Test and troubleshoot survey logic and data workflows before and after deployment, including verifying that participants receive the appropriate surveys and questions based on their characteristics or prior responses.
• Manage survey distributions and response monitoring, including contact lists, invitations, reminders, response rates, and follow‑up communications.
• Export, clean, organize, and maintain survey data for reporting and analysis.
• Document survey processes and workflows, including data sources, population criteria, survey logic, and recurring procedures to ensure consistency and continuity.
• Collaborate with Faculty Senate leadership and university stakeholders to translate survey requirements, ensure population accuracy, and maintain a consistent survey schedule.
• Provide technical support for the surveys post‑deployment by responding to technical requests from recipients and generating new survey links when needed.

Minimum Education and Experience Requirements

• 5+ years of experience working with Qualtrics and data systems a requirement
• Intermediate to advanced experience with Qualtrics, particularly Survey Flow, branching logic, embedded data, contact lists, distributions, and survey testing.
• Strong Excel and data‑cleaning skills, including filtering, sorting, lookups, duplicate identification, and working with large datasets.
• Strong attention to detail and ability to identify and resolve data discrepancies independently.
• Ability to work with data from multiple sources and apply defined criteria to create accurate populations.

Preferred Education, Knowledge, Skills & Experience

Required Certifications or Licensure

Primary Purpose of Organizational Unit

College/School Information

Work Hours

Work Hours Varies

Work Days

Work Days Monday - Friday

Hours Per Week 15 - 20 hours per week

Anticipated Hiring Range $29/hr - $36/hr

Job Posting Date 09/30/2026

Job Closing Date 10/15/2026

EEO Statement

UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Required Documents

• Resume
• Cover Letter

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * How did you learn of this opportunity with UNCW? (2026)
  • UNCW Website
  • UNCW LinkedIn Page
  • UNCW X Account (formerly Twitter)
  • UNCW Employee Referral
  • UNCW Instagram Account (UNCW_jobs)
  • UNCW Job Alert
  • Chronical of Higher Education
  • Glassdoor
  • Higher Ed Jobs
  • Indeed
  • Inside Higher Ed
  • North Carolina Job Network
  • Craigslist
  • Career Events/Job Fairs
  • Billboards/Marquee
  • Other
• If you selected "Other" to the question above, please explain how you found out about this opportunity. Enter N/A if not applicable.

  (Open Ended Question)