Temporary - Sales Support

Dickerson Group; United States; On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Generous paid time off

Professional development

Job summary

Alera Group in the United States is seeking a Temporary - Sales Support to provide administrative support to agency staff, handle calls, mail, and document management, and assist with office operations. This remote role emphasizes professional customer service and organization to help deliver strong client experiences.

The position requires 2–4 years of administrative experience, Microsoft Office proficiency, and excellent communication.

Qualifications

• High school diploma or equivalent required.
• 2–4 years of administrative experience in a professional office environment.
• Proficiency in Microsoft Office including Outlook, Word, Excel, and PowerPoint.
• Strong written and verbal communication with attention to grammar and detail.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Provide administrative support to agency staff and assist with special projects as needed.
• Receive incoming calls and visitors while delivering professional customer service.
• Process mail, shipments, and office correspondence.
• Monitor and distribute emails, faxes, and voicemails according to procedures.
• Prepare binders, reports, and other documents; manage policy documents and records.
• Monitor office supply inventory and coordinate ordering of supplies.
• Assist with meeting preparation, events, and operational activities.

Skills

MS Office proficiency

Communication skills

Organizational skills

Customer service

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

PowerPoint

Job description

OVERVIEW

Temporary - Sales Support

About Alera Group

Founded in 2017, Alera Group is one of the nation's leading independent insurance and financial services firms. We combine the strength of a national organization with the personalized service of local experts to help clients succeed across Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, Wealth Services, and Human Capital Solutions.

Why Join Alera Group?

• Collaborate with purpose – Work alongside colleagues who believe the best results come from strong partnerships, shared expertise, and supporting one another.
• Build your career – Expand your expertise through meaningful work, continuous learning, and opportunities to grow across a national organization.
• Make an impact – Help clients navigate complex challenges while contributing to solutions that make a difference for their businesses, employees, and communities.

The Opportunity

At Alera Group, our Employee Benefits team helps organizations attract, retain, and support their employees through innovative benefits solutions. As a Temporary - Sales Support, you'll play an important role in delivering exceptional client service, building trusted relationships, and helping clients navigate the complexities of employee benefits.

RESPONSIBILITIES

• Provide administrative support to agency staff and assist with special projects as needed
• Receive incoming telephone calls and visitors while delivering professional customer service
• Process incoming and outgoing mail, shipments, certified mail requests, and office correspondence
• Monitor and distribute incoming emails, faxes, and voicemails according to established procedures
• Prepare binders, reports, presentations, and other business documents as requested
• Scan, organize, and maintain policy documents and agency records within company systems
• Manage office supply inventory and coordinate ordering of office and kitchen supplies
• Assist with meeting preparation, office events, administrative procedures, and operational support activities

QUALIFICATIONS

Required Qualifications

• High school diploma or equivalent
• Minimum 2 to 4 years of administrative experience in a professional office environment
• Intermediate to advanced proficiency in Microsoft Office including Outlook, Word, Excel, and PowerPoint
• Strong written and verbal communication skills with exceptional attention to grammar and detail
• Ability to manage multiple priorities, maintain organization, and meet deadlines in a fast-paced environment
• Professional demeanor with a strong customer service focus
• Ability to operate standard office equipment including printers, copiers, scanners, and telephone systems
• Strong organizational, proofreading, and document management skills

Preferred Qualifications

• Experience working in an insurance agency, brokerage, or financial services environment
• Familiarity with agency management systems such as Applied Epic or similar platforms
• Experience processing insurance-related documentation and client records
• Strong problem-solving and decision-making abilities
• Experience coordinating office events, meetings, and administrative projects
• Ability to work independently while collaborating effectively within a team environment
• Experience training or assisting new team members on administrative processes
• Demonstrated commitment to accuracy, efficiency, and continuous improvement

Compensation

• Salary Range: $70,000–$70,000 annually

Benefits

Eligible colleagues enjoy a comprehensive benefits package including:

• Medical, dental, and vision insurance
• Life and disability coverage
• 401(k)
• Generous paid time off
• Professional development and career growth opportunities

ADDITIONAL INFORMATION

Work Arrangement

This position is Remote

• Remote: This role is primarily remote.

Travel Requirements: Occasional travel may be required to support office implementations, training, and collaboration with project teams.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

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Location Type

Remote