Temporary Sales Associate

Richemont (Cartier/Van Cleef); New York (NY); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid time off

Wellness reimbursement

Employee assistance program

Volunteer days

Job summary

Watchfinder & Co is seeking a luxury boutique salesperson in New York to deliver a premier client experience. You will host clients, introduce services including part-exchange, and build a personal clientele through proactive outreach.

A strong team approach and impeccable etiquette are essential to success in this role. The candidate should be able to maintain boutique standards, act as a brand ambassador, and leverage CRM to expand the client base while understanding Watchfinder's history and

Qualifications

• Background in sales or hospitality preferred.
• Strong communication and networking skills.
• Curious and resourceful with ability to work independently.

Responsibilities

• Host clients and stakeholders with personalised experience.
• Exceed client expectations with proactive service.
• Introduce clients to services including part-exchange.
• Develop personal clientele via CRM and selling skills.
• Know Watchfinder's history, services, partnerships and benefits.
• Act as a brand ambassador inside and outside the boutique.
• Maintain boutique to global standards.
• Lead appraisal process for timepieces in part-exchange.

Skills

Sales experience

Hospitality mindset

Communication

Networking

Independence

Customer service

Team player

Etiquette

Curiosity

Job description

Since Watchfinder & Co. was first founded in 2002, it has grown to become the premier resource from which to buy and sell premium pre-owned watches. With thousands of watches available from more than 50 brands, including Rolex, Omega, IWC and more, plus boutiques across the UK and a manufacturer certified service centre, Watchfinder has established itself as the top pre-owned watch specialist.

Responsibilities

• Hosting clients and other stakeholders with the ability to provide personalised customer experience.
• Find ever new and creative means to exceed client's expectations.
• Introduce clients to the different services that we offer, including the part-exchange service, maintaining a high level of experience to the clients.
• Developing personal clientele through effective use of the selling skills, proactive client outreach (CRM).
• Know WF's history, services/products and partnerships as well as the benefits of purchasing a timepiece through Watchfinder.
• Act as a brand ambassador inside and outside the boutique.
• Maintain the boutique according to the global operating standards.
• Be part of a boutique team and support the overall organisation of the boutique with a strong team approach.
• Lead the appraisal process of timepieces that involve a part-exchange. Ensuring that all the necessary processes are followed accurately for the end user to make an assumption.

Qualifications

• Applicants with a background in sales or hospitality preferred.
• Strong team player mindset.
• Excellent communicator with ability to develop strong networks.
• Curious and resourceful. Able to work independently on the sales process.
• Result-orientated and driven.
• Accountable and reliable.
• Able to handle a large diversity of tasks in a timely manner, very organised and disciplined.
• Perfect understanding of client satisfaction and luxury experience and strong sense for etiquette and human behaviour.
• Able to approach individually to respective client.
• Open & Outgoing personality.
• Demonstrate eagerness and enthusiasm to learn and grow.
• Creative, curious and versatile with good interpersonal competences and empathetic.
• Has perfect manners and can maintain a conversation elegantly.

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

At Richemont, We Craft the Future!

Expected Salary Range: $25 - $29

Salary will be determined based on relevant skills and experience.