Temporary Sales Associate

US08 *E* Watchfinder USA; New York (NY); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision

Health savings account

401(k) with company match

Paid time off

Wellness reimbursement

Employee assistance program

Volunteer days

Job summary

Watchfinder & Co. in New York seeks a client‑focused sales professional to deliver personalised luxury experiences in our boutique. You will engage clients, promote services including part‑exchange, and develop a loyal clientele through proactive outreach.

This role supports Richemont's standards and offers generous benefits with growth opportunities within a premium timepiece brand.

Qualifications

• Background in sales or hospitality preferred.
• Strong team player mindset.
• Excellent communicator with ability to develop strong networks.
• Curious and resourceful. Able to work independently on the sales process.
• Result‑oriented and driven.
• Accountable and reliable.
• Organised with etiquette and luxury client focus.

Responsibilities

• Hosting clients and stakeholders with personalized customer experience.
• Find new and creative ways to exceed client expectations.
• Introduce clients to services including the part-exchange, maintaining luxury experience.
• Develop personal clientele through CRM and proactive client outreach.
• Lead the appraisal process for timepieces involving part-exchange and ensure procedures are followed.
• Act as a brand ambassador inside and outside the boutique.
• Maintain the boutique to global operating standards.

Skills

Sales experience

Customer service

Networking

Organizational skills

Brand ambassador

Job description

Since Watchfinder & Co. was first founded in 2002, it has grown to become the premier resource from which to buy and sell premium pre-owned watches. With thousands of watches available from more than 50 brands, including Rolex, Omega, IWC and more, plus boutiques across the UK and a manufacturer certified service centre, Watchfinder has established itself as the top pre‑owned watch specialist.

Responsibilities

• Hosting clients and other stakeholders with the ability to provide personalised customer experience.
• Find ever new and creative means to exceed client’s expectations.
• Introduce clients to the different services that we offer, including the part‑exchange service, maintaining a high level of experience to the clients.
• Developing personal clientele through effective use of the selling skills, proactive client outreach (CRM).
• Know WF’s history, services/products and partnerships as well as the benefits of purchasing a timepiece through Watchfinder.
• Act as a brand ambassador inside and outside the boutique.
• Maintain the boutique according to the global operating standards.
• Be part of a boutique team and support the overall organisation of the boutique with a strong team approach.
• Lead the appraisal process of timepieces that involve a part‑exchange. Ensuring that all the necessary processes are followed accurately for the end user to make an assumption.

Qualifications

• Applicants with a background in sales or hospitality preferred.
• Strong team player mindset.
• Excellent communicator with ability to develop strong networks.
• Curious and resourceful. Able to work independently on the sales process.
• Result‑oriented and driven.
• Accountable and reliable.
• Able to handle a large diversity of tasks in a timely manner, very organised and disciplined.
• Perfect understanding of client satisfaction and luxury experience and strong sense for etiquette and human behaviour.
• Able to approach individually to respective client.
• Open & Outgoing personality.
• Demonstrate eagerness and enthusiasm to learn and grow.
• Creative, curious and versatile with good interpersonal competences and empathetic.
• Has perfect manners and can maintain a conversation elegantly.

Richemont offers a generous compensation and benefits package for eligible employees.

We Offer Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones.

Benefits

• Our core benefits include medical, dental, and vision programs.
• Health savings and flexible spending accounts are also available.
• The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match.
• Understanding the importance of work‑life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program.
• volunteer days off, supporting initiatives that drive change.

Expected Salary Range: $25 - $29 Salary will be determined based on relevant skills and experience.

In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.