Temporary Retail Team Lead

verabradley; Freehold (NJ); On-site; USD 28,000 - 38,000; Full time

Job summary

Vera Bradley in Freehold, NJ is seeking a customer-focused retail associate to deliver The Experience, greet guests, and promote campaigns while maintaining brand standards. You will engage guests, manage POS tasks, and contribute to a welcoming store atmosphere.

The role emphasizes teamwork, flexibility to work nights and weekends, strong communication, and the ability to handle multiple tasks in a fast-paced environment including inventory, merchandising, and guest relations.

Qualifications

• High School graduate or equivalent strongly preferred.
• Prior retail experience strongly preferred; prior management experience strongly preferred.
• Experience in specialty retail strongly preferred.
• Experience with retail POS system a plus.

Responsibilities

• Set high standards and motivate the team to create The Experience.
• Responsible for exceeding sales goals, building store traffic and promoting campaigns to drive brand awareness.
• Act as a Brand Ambassador upholding Vera Bradley Core Values.
• Assist leadership with planning and maintaining visual merchandising brand standards.
• Assist with store operations including inventory, ordering, training and communications with Guests.
• Serve as a liaison between associates and leadership to foster a fun, collaborative environment.
• Maintain awareness of loss prevention and support honest, responsible store practices.

Skills

Customer service

Team leadership

Interpersonal skills

Communication skills

Detail orientation

Professionalism

Flexibility

Education

High School diploma

Retail experience

Specialty retail experience

Job description

ESSENTIAL DUTIES & RESPONSIBILITIES

• Set high standards and motivate the team to create The Experience


• Responsible for exceeding sales goals, building store traffic, converting Guests, interacting with the product, and promoting campaigns and contests to drive brand awareness and lasting customer relationships


• Act as a Brand Ambassador consistently modeling and upholding the Vera Bradley Core Values


• Assist leadership team with planning, implementing, and maintaining the visual merchandising brand standards


• Assist with store operational duties including inventory, ordering, training, Fussy Matrix, e‑mailing and calling Guests, and opening closing


• Act a liaison between store associates and store leadership to create a fun and collaborative work environment


• Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between creating The Experience, store associate engagement and shrink

EDUCATION AND/OR EXPERIENCE

• High School graduate or equivalent strongly preferred


• Prior retail experience strongly preferred; prior management experience strongly preferred


• Experience in specialty retail strongly preferred


• Experience with retail POS system a plus

KNOWLEDGE, SKILLS, AND ABILITIES

• Dependable with open availability and flexible to work nights, weekends and holidays


• Strong desire and ability to serve customers and solve problems


• Ability to lead, motivate and promote a team environment


• Excellent interpersonal, written and verbal communication skills


• Detail oriented with the ability to manage multiple tasks simultaneously


• Must be polished, polite and professional


• Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulness


• Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast paced environment

ENVIRONMENT & PHYSICAL DEMANDS

• Constant walking and standing; frequent bending, stooping and reaching


• Must be able to work with strong fragrances and scents in the form of eau de toilette, burning candles, bath and shower gel, body lotion, hand cream and bar soap throughout the work day.


• Strong sensory skills such as good eyesight, good hearing, and dexterity


• Ability to consistently lift 10-35 lbs; Occasionally lift up to 55 lbs with the ability to push or pull more than 55 lbs

Equal Opportunity Employer/Vets/Disabled

Vera Bradley is an Equal Opportunity Employer and Affilative Action Employer.

Vera Bradley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.