Temporary Recruiter- Contact Center

Sagility; United States; Remote; USD 23,000 - 32,000; Full time

Job summary

Sagility is hiring a Temporary Recruiter- Contact Center to support the recruiting process for a Call Center operations team. The role involves screening, testing, interviewing, and selecting candidates to ensure service levels are maintained.

This seasonal position runs through December 2025 and may be performed remotely from the United States. The role requires 1–2 years of HR/recruiting experience, English language proficiency, and the ability to collaborate across departments while adhering

Qualifications

• BA/BS in Human Resources or related field
• Language Skills: English
• Experience: 1-2 years HR experience, preferably in recruiting

Responsibilities

• Assist in developing, implementing, and executing hourly and exempt recruitment strategies to meet staffing needs for internal and external positions.
• Meet required metrics in the daily recruiting process.
• Assist in completing specific HR projects as directed by the HR action plans and/or HR team.
• Follow established recruiting processes ensuring team compliance with internal audit processes and applicable state/federal laws.
• Represent the recruiting team during internal/external audits as needed.
• Assist in coordinating corporate and facility functions for employees.
• Assist in developing and implementing branding and marketing strategies to maintain Sagility’s professional image in the community.
• Orientate and onboard new employees to ensure understanding of company policies and procedures.
• Maintain partnerships with employment agencies as needed.

Job description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Temporary Recruiter- Contact Center

Job Description:

WearecurrentlyhiringtemporaryRecruitingteammemberstoeffectivelysupporttheprocesstorecruit,screen,testandselectemployeestoensurethesuccessfuloperationoftheCallCenter.Participateinactingasaninformationsourceandstrategicbusinesspartnerinallphasesofrecruitingfortheorganization.

This seasonal role is expected to last through December 2025.

Roles & Responsibilities:

• 1.Assistindeveloping,implementing,andexecutinghourlyandexemptrecruitmentstrategiestomeetthestaffingneedsforinternalandexternalpositionsincludingtesting,screening,andinterviewingtoensurecallhandlingandservicelevelsaremaintained.
• 2.Meetrequiredmetricsinthedailyrecruitingprocess
• 3.AssistinthecompletionofspecificprojectsasdirectedbytheHRactionplansand/ortheHRteam.
• 4.Followestablishedrecruitingprocesseskeepingtheteamincompliancewithallinternalauditprocessesandapplicablestate/federallaws.
• 5.Representtherecruitingteamduringinternal/externalauditsasneeded.
• 6.Assistincoordinatingcorporateandfacilityfunctionsfortheemployees
• 7.AssistindevelopingandimplementingthebrandingandmarketingstrategiesthatwillensuretheSagilitybrandisprofessionallyrepresentedinthecommunity.
• 8.Orientateandonboardnewemployeestoensureunderstandingofcompanypoliciesandprocedures.
• 9.Maintainpartnershipswithemploymentagenciesasneeded.

Educational Qualifications:

• BA/BSinHumanResourcesorrelatedfieldorequivalentcombinationofeducationand/orexperience.
• LanguageSkills:English
• Experience:1to2yearsofhumanresourcesexperiencerequiredpreferablyinsometypeofrecruitingrole

Specialized Skills:

• IntermediateknowledgeofPCapplicationsforWord,processingspreadsheets,presentations,etc.
• Demonstratedwrittenandverbalcommunicationskillstoincludepresentationability.
• Demonstrateddecision-makingandproblem-solvingability.
• Demonstratedabilitytomanageconflict.
• Provenabilitytoworkaspartofateam
• NicetohaveSkills:Bilingual(Spanish)

Salary

Upto$20.00/hour

AnEqualOpportunityEmployer/Vet/Disability

Location

Work@Home USAUnited States of America