Temporary Police Dispatcher

National Police; Virginia (MN); Hybrid; USD 48,000 - 52,000; Full time

Job summary

National Police in Minnesota/Virginia is seeking a Dispatcher for the Emergency Communications Center. You will answer emergency and non-emergency calls, dispatch officers, and monitor the police radio from the on-site location at Police Headquarters.

On-the-job training lasts about 14 weeks with written tests, daily feedback, and observation reports; prioritizing accuracy and calm under pressure is essential in this role within the Administrative Services Division.

Qualifications

• High School Diploma or GED required.
• U.S. citizen eligible for employment.
• No felony conviction on record.

Responsibilities

• Answers Emergency and Non-Emergency phone calls.
• Answers and dispatches officers on police radio system; monitors and documents radio traffic.
• Dispatches calls for service to officers and maintains unit status on duty.
• Operates VCIN and NCIC terminals.
• Assists with data entry into CAD/RMS and tow operations.
• Monitors security systems and logs pertinent information.
• Enter calls for service into CAD/RMS; conducts license and vehicle checks.
• Uses NCIC/VCIN for information sharing.
• Assists officers with DMV and criminal history information.
• Assists citizens with questions and complaints.
• Supports other City departments with information and assistance.

Skills

Emergency dispatch

Radio operation

Education

High School Diploma or GED

Tools

VCIN

NCIC

CAD/RMS

Job description

Salary: $24.00 Hourly

Position Summary:

All Dispatchers are assigned to the Administrative Services Division, and are supervised by the Information Services Lieutenant, and the Emergency Communications Center Supervisor. Dispatchers work in the Emergency Communication Center, located at Police Headquarters.

A Dispatchers primary responsibility is for answering emergency and non-emergency calls, dispatching the appropriate personnel to the scene of an event, and monitoring the police radio.

On the job training is conducted by a certified training officer in the Emergency Communications Center during normal operating hours. Training will consist of written tests, accomplishing certain tasks, daily feedback and daily observation reports. Training is normally 14 weeks but may be extended if needed.

Essential Functions:

• Answers Emergency and Non-Emergency phone calls made to the Police Department.
• Answers and dispatches officers on police radio system; monitors and documents necessary radio traffic.
• Police Dispatchers will dispatch calls for service to officers working in the field and maintain status of all units on duty.
• Operate the Virginia Criminal Information Network (VCIN) and National Crime Information Center (NCIC) computer terminals.
• Assist with warrant control procedures, tow operations and entering data into the department’s Computer Aided Dispatch / Records Management System (CAD/RMS).
• Monitor traffic cameras and police headquarters security system.
• Enter calls for service into a Computer Aided Dispatch system for dispatching; documents events and Conducts license, vehicle tag checks and wanted files for officers and detectives; relays the information.
• Use NCIC/VCIN for various types of information sharing.
• Assists officers with DMV and criminal history information.
• Assists citizens on walk-in basis with complaints and questions.
• Supply information and assistance for other City departments.
• As assigned, enter complaints, maintain computerized warrants, maintains digital logbooks for internal data and record keeping, and Tow-in logbooks.
• Perform other duties as assigned.

Requirements:

• Requires High School Diploma or GED equivalent.
• Must be a United States citizen eligible for employment.
• Must have never committed, been involved in, or been convicted of a felony.