Emergency Communications Dispatcher — Answer Calls & Dispatch

National Police; Fairfax (VA); On-site; USD 48,000 - 56,000; Full time

Job summary

National Police in Fairfax, VA is seeking a Dispatcher to join the Administrative Services Division. You will answer emergency and non-emergency calls, dispatch officers, and monitor the police radio from the Emergency Communications Center at Police Headquarters.

On-the-job training lasts about 14 weeks with written tests and daily feedback; you will operate VCIN/NCIC terminals, assist with warrants and CAD/RMS data entry, and support other city departments.

Qualifications

• Requires High School Diploma or GED equivalent.
• Must be a United States citizen eligible for employment.
• Must have never committed, been involved in, or been convicted of a felony.

Responsibilities

• Answers Emergency and Non-Emergency phone calls made to the Police Department.
• Answers and dispatches officers on police radio system; monitors and documents necessary radio traffic.
• Police Dispatchers will dispatch calls for service to officers working in the field and maintain status of all units on duty.
• Operate the Virginia Criminal Information Network (VCIN) and National Crime Information Center (NCIC) computer terminals.
• Assist with warrant control procedures, tow operations and entering data into the department’s CAD/RMS.
• Monitor traffic cameras and police headquarters security system.
• Enter calls for service into a CAD system for dispatching; conduct license/vehicle tag checks and wanted files.
• Use NCIC/VCIN for information sharing.
• Assist officers with DMV and criminal history information.
• Assist citizens on walk-in basis with complaints and questions.
• Supply information and assistance for other City departments.
• Enter complaints and maintain warrants and logbooks; Tow-in logbooks.

Education

High School Diploma or GED

Job description

National Police in Fairfax, VA is seeking a Dispatcher to join the Administrative Services Division. You will answer emergency and non-emergency calls, dispatch officers, and monitor the police radio from the Emergency Communications Center at Police Headquarters.

On-the-job training lasts about 14 weeks with written tests and daily feedback; you will operate VCIN/NCIC terminals, assist with warrants and CAD/RMS data entry, and support other city departments.