TEMPORARY PASS Monitor

The Salvation Army USA Eastern Territory; Cleveland (OH); Presencial; USD 19.000 - 25.000; Jornada completa

Descripción de la vacante

The Salvation Army USA Eastern Territory is seeking a floor monitor to help maintain a peaceful, safe environment and support residents, including those transitioning from recovery. You will coordinate with staff, handle calls, supervise meals, document activities, and assist with policy awareness.

You will conduct welfare checks, support residents in crisis, and ensure confidentiality and safety while complying with program policies and building safety procedures.

Formación

• Effective communication and crisis intervention skills needed.
• Personal experience in recovery from chemical dependency is beneficial.

Responsabilidades

• Coordinate/communicate with other shift monitors for daily needs of program
• Handle telephone calls according to program policy
• Supervise cafeteria during meal times
• Maintain documentation of floor activities while on duty
• Record observations or interactions with residents in daily log and report to case manager/supervisors
• Provide support and suggestions to residents on an ongoing basis
• Handle emergencies according to program policy, ensuring safety of residents and staff
• Obtain and record necessary information for statistical reporting

Conocimientos

Communication

Crisis Intervention

Documentation

Educación

High school diploma or GED

Descripción del empleo

The program monitos is responsible for the overall welfare of the floor, including the maintaining of a peaceful and orderly environment. The monitoring of chronically homeless men includes introducing new residents to the program and facility, providing needed supplies, sharing knowledge about the program policy, and giving positive support of the efforts of the residents, many of whom are newly sober.

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Responsibilities

• Responsible for coordination/communication with other shift monitors for daily needs of program
• Handle telephone calls according to program policy
• Supervise cafeteria during meal times
• Maintain documentation of floor activities while on duty
• Record relevant observations of or interactions with residents in daily log and report to case manager/supervisors either written or verbal
• Provide support and suggestions to residents on an ongoing basis
• Handle any emergencies that occur, according to program policy, ensuring the safety of all program residents and staff persons
• Obtain and record necessary information for statistical reporting
• Conduct alcohol and drug testing, as requested by program manger or case manager or obviously appropriate with suspicion of substance use
• Handle work of a confidential nature in a professional manner
• Must be able to use stairs, when necessary, for building evacuations, drills, or during elevator maintenance
• Must be able to lift up to 25lbs. if necessary
• Must be able to use stairs, when necessary, for building evacuations, drills, or during elevator maintenance.
• Assist others when workload permits, and all other duties as assigned by Program Manager

Qualifications

• High school diploma or GED required.
• Some experience working with the homeless,chemically dependent, or mentally ill.
• Effective communication and crisis intervention skills needed.
• Personal experience in recovery from chemical dependency is beneficial.

• Speaks positively about the programs, staff and The Salvation Army.
• Verbalizes pro-social thinking using respectful language, tone of voice and body language.
• Displays pro-social behavior.
• Maintains appropriate boundaries with clients and employees.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.