Temporary Financial Aid Processing Assistant

Texas A&M University System; San Antonio (TX); On-site; USD 21,000 - 30,000; Part time

Job summary

Texas A&M University - San Antonio seeks a part-time Temporary Financial Aid Processing Assistant to support daily operations in Enrollment Management. Responsibilities include reviewing student records, collecting and indexing documents, and updating Banner data.

You will assist with awarding, disbursement processing, scholarship workflows, and front-line inquiries. The role emphasizes multitasking and teamwork, with a focus on accuracy and timely processing during peak periods.

Qualifications

• High school diploma or equivalent required; no prior experience needed.
• Experience in customer service or student services is preferred.
• Strong verbal and written communication skills are essential.

Responsibilities

• Review student records for completeness and assist with document collection.
• Enter and verify information in Banner and related systems.
• Assist with awarding, disbursement processing, and scholarship workflows.
• Support front-line service during peak periods and respond to inquiries.

Skills

Multitasking

Communication

Customer service

Education

High school diploma or equivalent

Tools

Banner system

Job description

Temporary Financial Aid Processing Assistant# The Texas A&M University System Job Search## Temporary Financial Aid Processing AssistantApply: San Antonio, TX: Part time: Posted Today: R-098585**Job Title**Temporary Financial Aid Processing Assistant**Agency**Texas A&M University - San Antonio**Department**Enrollment Management**Proposed Minimum Salary**Commensurate**Job Location**San Antonio, Texas**Job Type**Staff**Job Description**The Temporary Financial Aid Processing Assistants will support day-to-day operational functions including: **Responsibilities:** Financial Aid Processing * Reviewing student records and documentation for completeness. * Assisting with document collection, indexing, and verification workflows. * Entering and updating information within Banner and related systems. * Assisting with routine awarding and disbursement processing. * Monitoring processing queues and workflow tasks. * Supporting over-award review and correction processes. * Assisting with student communication related to missing documentation and processing requirements.Scholarship Processing Support * Assisting with scholarship data entry and record maintenance. * Supporting scholarship awarding workflows. Monitoring scholarship documentation requirements. * Coordinating scholarship-related processing activities with Financial Aid and Scholarship staff. * Assisting with reconciliation and reporting activities as assigned.Administrative Support * Maintaining processing logs and operational records. * Assisting with file reviews and quality assurance activities. * Supporting compliance and audit preparation efforts. * Assisting with special projects and peak processing periods.Customer Service * Responding to general financial aid inquiries. * Assisting students with submission of required documents. * Providing status updates and directing complex questions to professional staff. * Supporting front-line service operations during peak periods. **Required Education and Experience:*** High school diploma or equivalent combination of education and experience.* No prior experience required. **Preferred** **Education and Experience:*** Previous experience in customer service, clerical support, data entry, student services, financial aid, scholarships, admissions, enrollment services, banking, or related administrative functions preferred. **Knowledge, Skills and Abilities:*** Ability to multitask and work cooperatively with others.* Strong verbal and written communication skills. **Applicant Requirement Instructions:**Please make sure to provide the following documents:* Cover Letter* Resume / CV* Professional ReferencesFor detailed instructions on how to apply for any position on our website, please use the following link: http://www.tamusa.edu/humanresources/job-opportunities/index.html**Summary of Employee Benefits:**www.tamusa.edu/human-resources/documents/Summary-of-Employees-Benefits1.pdfTexas A&M University-San Antonio values community engagement and encourages applicants who are committed to advancing the well-being and prosperity of our communities.**Please ensure that all required documents are uploaded prior to submitting the application. Once the application is submitted, no changes or revisions can be made. If you have issues with adding documents to your application, please contact HR at 210-784-2058.**In compliance with ADA, if accommodations are needed for the application process, please contact HR at [phone].All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.Equal Opportunity/Veterans/Disability Employer.