Temporary Financial Aid Processing Assistant

Texas A&M University - San Antonio; San Antonio (TX); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Texas A&M University - San Antonio is seeking a Temporary Financial Aid Processing Assistant to support the Enrollment Management team in San Antonio, TX. The role covers financial aid processing, scholarship processing, administrative tasks, and front-line customer service.

You will review records, assist with document collection and data entry in Banner, help with awarding and reconciliation, and support audits and compliance.

Formación

• High school diploma or equivalent required.
• No prior experience required.
• Strong verbal and written communication skills.
• Ability to multitask and work cooperatively with others.
• Preferred experience in customer service or administrative support.

Responsabilidades

• Financial aid processing: review student records and assist with documentation.
• Scholarship processing support: data entry, awarding workflows, and documentation tracking.
• Administrative support: maintain logs, review files, ensure QA, and assist with audits.
• Customer service: respond to inquiries and provide status updates to students.

Conocimientos

Multitasking

Verbal communication

Written communication

Customer service

Educación

High school diploma or equivalent

Herramientas

Banner

Student information systems

Descripción del empleo

Job TitleTemporary Financial Aid Processing Assistant Agency Texas A&M University - San Antonio Department Enrollment Management Proposed Minimum SalaryCommensurate Job LocationSan Antonio, Texas Job TypeStaff

Responsibilities

Financial Aid Processing

• Reviewing student records and documentation for completeness.
• Assisting with document collection, indexing, and verification workflows.
• Entering and updating information within Banner and related systems.
• Assisting with routine awarding and disbursement processing.
• Monitoring processing queues and workflow tasks.
• Supporting over-award review and correction processes.
• Assisting with student communication related to missing documentation and processing requirements.

Scholarship Processing Support

• Assisting with scholarship data entry and record maintenance.
• Supporting scholarship awarding workflows.
• Monitoring scholarship documentation requirements.
• Coordinating scholarship-related processing activities with Financial Aid and Scholarship staff.
• Assisting with reconciliation and reporting activities as assigned.

Administrative Support

• Maintaining processing logs and operational records.
• Assisting with file reviews and quality assurance activities.
• Supporting compliance and audit preparation efforts.
• Assisting with special projects and peak processing periods.

Customer Service

• Responding to general financial aid inquiries.
• Assisting students with submission of required documents.
• Providing status updates and directing complex questions to professional staff.
• Supporting front-line service operations during peak periods.

Required Education and Experience

High school diploma or equivalent combination of education and experience. No prior experience required.

Preferred Education and Experience

Previous experience in customer service, clerical support, data entry, student services, financial aid, scholarships, admissions, enrollment services, banking, or related administrative functions preferred.

Knowledge, Skills and Abilities

Ability to multitask and work cooperatively with others. Strong verbal and written communication skills.

Summary of Employee Benefits: www.tamusa.edu/human-resources/documents/Summary-of-Employees-Benefits1.pdf

Texas A&M University-San Antonio values community engagement and encourages applicants who are committed to advancing the well-being and prosperity of our communities. Please ensure that all required documents are uploaded prior to submitting the application. Once the application is submitted, no changes or revisions can be made.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer. The Texas A&M University System is one of the largest systems of higher education in the nation, with a statewide network of twelve universities, eight state agencies, a comprehensive health science center, Texas A&M-Fort Worth and Texas A&M-RELLIS. The A&M System is committed to providing an educational and work environment that is conducive to the personal and professional development of each employee. Each member institution provides equal opportunity and access to all students, employees and prospective employees.

External Applicants - Applicants not currently employed by a Texas A&M System member may Search Postings and apply for positions within one or more A&M System members by selecting the job posting.

Internal Applicants - This site lists job postings throughout The Texas A&M University System. It is intended for applicants not currently employed by a member of the system. Current employees should apply for jobs on the Internal Career site. The Texas A&M System is an Equal Opportunity/ Veterans/ Disability Employer.

The Texas A&M System is an Equal Opportunity/ Veterans/ Disability Employer.