Temporary Client Relations Rep (2-Day In-Office)

Children's Council of San Francisco; San Francisco (CA); On-site; USD 52,000 - 64,000; Full time

Job summary

Children's Council of San Francisco invites applications for a Temporary Client Relations Representative to provide exceptional service to clients and staff. The role will manage a multi-line phone system, greet visitors, and direct inquiries to the proper staff while maintaining confidentiality and a welcoming environment.

The position is office-based for a short-term assignment on Sept 22–23, 2026, with duties across the Family Services Department as needed.

Qualifications

• High school diploma required.
• Minimum 2 years Administrative Assistant experience.
• Demonstrates good judgment, attendance, and punctuality.
• Exhibits a positive attitude and high energy in a fast-paced environment.
• Ability to handle heavy multi-line phones and office equipment.

Responsibilities

• Engage courteously with visitors and callers.
• Answer agency multi-phone lines and manage voicemail.
• Screen and forward calls; route messages to staff.
• Receive and route client communications to appropriate staff/department.
• Maintain confidentiality of staff and clients; monitor lobby safety.
• Lead guests to resources and explain online tools.
• Navigate multiple software programs (CalWIN, Launchpad, ELSF).
• Perform data entry in BrightPearl and support daily operations.

Skills

Customer service

Multitasking

Communication

Professionalism

Education

High school diploma

Tools

BrightPearl

CalWIN

Launchpad

ELSF

Job description

Children's Council of San Francisco invites applications for a Temporary Client Relations Representative to provide exceptional service to clients and staff. The role will manage a multi-line phone system, greet visitors, and direct inquiries to the proper staff while maintaining confidentiality and a welcoming environment.

The position is office-based for a short-term assignment on Sept 22–23, 2026, with duties across the Family Services Department as needed.