Temporary Client Implementation Coordinator

Insperity; Houston (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

Insperity offers comprehensive HR solutions nationwide and values diversity and community involvement. The role focuses on administrative support for Client Implementation, onboarding documentation, and process improvements to enhance client experiences.

We seek detail-oriented individuals with a High School Diploma (Bachelor's preferred) and 2–4 years of admin experience, who can manage multi-tasking and data accuracy while supporting SOX/HIPAA compliance.

Qualifications

• Communicates with team members in an effective, professional, timely manner.
• Identifies, develops, and implements process and service improvements.
• Interacts with internal partners to ensure internal processes and solutions positively impact the overall client experience.
• Accurately sets up internal systems.
• Sends weekly updates to the Client Implementation team with the status of received or missing information for clients.
• Exercises high attention to detail and methodology for confirming accuracy in all tasks.
• Generates reports as requested.
• Supports process and audit efforts to ensure integrity and accountability for Sarbanes-Oxley and HIPAA compliance.

Responsibilities

• Communicates with team members to support a positive customer service experience in a team environment.
• Identifies and supports onboarding documents and administrative tasks for the Client Implementation team.
• Interacts with internal partners to ensure processes improve client experience.
• Addresses issues using internal relationships and escalations.
• Ensures accurate setup of internal systems and data.
• Reviews onboarding profiles and shares details with internal partners.

Skills

Communication

Process improvement

Attention to detail

Data entry

Education

High School Diploma

Bachelor's degree

Job description

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.

Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.

We’ve earned recognition time and again as a top place to work—named among the best by respected organizations like Glassdoor and U.S. News & World Report. We’re also proud to be recognized for one of the country’s Top 50 Midsize Early Talent Programs through RippleMatch’s Campus Forward Awards. There’s never been a better time to be part of Insperity, and our best work is still ahead. Learn more at Insperity.com.

Why Insperity?

Flexibility

Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.

Career Growth

Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.

Well-Being

Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.

Essential Functions

• Communicates with team members in an effective, professional, timely manner to enable a positive customer service experience in a team environment.
• Identifies, develops, and implements process and service improvements that result in the successful processing of onboarding documents and/or other administrative support for the Client Implementation team.
• Interacts with internal partners to ensure internal processes and solutions positively impact the overall client experience.
• Leverages internal relationships to address issues and manages escalations to identify opportunities for process improvement.
• Identifies discrepancies and resolves them effectively.
• Accurately sets up internal systems.
• Reviews Client Onboarding Profile and provides pertinent details to various internal partners.
• Receives completed onboarding documents, saves in client file and sends accurate documents to various internal partners.
• Sends weekly updates to the Client Implementation team with the status of received or missing information for clients.
• Exercises high attention to detail and methodology for confirming accuracy in all tasks.
• Generates reports as requested.
• Files, makes copies, types, and enters data into computer/database or standard forms.
• Supports process and audit efforts to ensure integrity and accountability for Sarbanes-Oxley and HIPAA compliance.

Education / Experience Requirements

• High School Diploma is required. Bachelor’s Degree is preferred.
• Two to four years of experience in an administrative support role or job-related field with an emphasis on project/multi-tasking is required.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbent will follow any other instructions, and perform any other related duties, as may be required by the supervisor.

At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.