Temporary Business Systems Analyst

Seattle University; Seattle, Northern (WA, KY); On-site; USD 41,000 - 59,000; Part time

Benefits offered by this job

Hybrid work eligible

Tuition assistance

Excellent benefits

Retirement contributions

Job summary

Seattle University is seeking a part-time Production Support/Maintenance role with hybrid work eligibility. The position focuses on designing and maintaining office reporting from the ERP system, supporting the Student Financial Services Office, and implementing workarounds as needed.

The role also covers project, upgrade, and business-support activities, including documenting requirements, testing, and user training. Minimum qualifications include a MIS/CS degree and ERP experience.

Qualifications

• Bachelor’s Degree in MIS, Computer Science or a closely related field and two years of applicable work experience, or a minimum of five years of applicable work experience in one or more of the major duties.
• Strong knowledge of database concepts, project management, analysis, and system troubleshooting techniques.
• Excellent written and oral communication skills, including presentation skills.
• Ability to develop, train, and mentor peers.
• Ability to work well under pressure of deadlines.
• Desktop PC, ERP system and Microsoft Office Suite experience is required.

Responsibilities

• Production Support: Design, maintain, and improve office reporting solutions; support students/parents/staff in Student Financial Services; implement workarounds as needed; know business processes; serve as an application expert and backup.
• Project Support: Gather, analyze, document requirements; coordinate with ITS; focus on test cycles; create test plans and scripts; execute tests and document results.
• Upgrade Support: Analyze software releases; create test conditions and scripts; perform testing; ensure user acceptance.
• Business Support: Assist users, provide updates, conduct training for new applications; assess capabilities and higher-level requirements.
• Operations Support: Participate in annual planning; run jobs and reports; understand academic and aid cycles.

Skills

Effective Team Collaboration

Emotionally Intelligent Communication

Ethics and Integrity

Flexibility and Innovation

Mindful Inclusion

Outcomes-Driven Orientation

Education

Bachelor’s Degree in MIS/CS or related field

Tools

Ellucian Colleague ERP

SQL reporting

ImageNow

Job description

Months Per Year: 12 This is a temporary part-time position. Maximum hours per week will be 10. Work Model: Hybrid Work Eligible Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate, and professional levels. We embrace an intersectional framework for defining diversity in its broadest sense, including differences in gender, gender identity, race, ethnicity, generational history, culture, socioeconomic class, religion, sexual orientation, national origin, citizenship status, political perspectives, geographic origin and physical ability. Seattle University strives to be a welcome, open and safe campus climate for all who learn, live and work at Seattle University.

Seattle University’s Core Competencies Effective Team Collaboration: Works harmoniously with others towards a common goal, leveraging individual strengths to achieve shared objectives. Emotionally Intelligent Communication: Engages in a skillful exchange of information, thoughts, and feelings, verbally and non-verbally. Ethics and Integrity: Demonstrates an unwavering commitment to honesty, professionalism, and alignment with our Jesuit mission in all actions and decisions. Flexibility and Innovation: Embraces change, approaching problems with curiosity adaptability, and is committed to making a positive impact. Mindful Inclusion: Fosters mindful inclusion by consciously creating a workplace that celebrates differences, embraces cultural humility, and empowers uniqueness. Outcomes-Driven Orientation: Sets clear objectives, pursues excellence, and delivers measurable outcomes while upholding Jesuit Catholic values.

Position Description

Production Support (Maintenance) 55% Design, maintain, and effect office reporting solutions from both in and outside the scope of the ERP database. Support the enterprise system by responding to issues affecting the students/parents/staff/ units supported by the Student Financial Services Office. Assist in the implementation of "workarounds" when system issues affect business needs. Maintain in-depth knowledge of business processes in the Student Financial Services Office. Function as an application expert in the Student Financial Services Office Production support backup including completion of some routine jobs.

Project Support (New systems, Modifications, Business Process Improvement) 20% Serve as an integrated student service system expert, with understanding of the business requirements and how Colleague supports business processes in Financial Aid and Student Accounts, including workflow. Work on projects to gather, analyze, and document business requirements and work with ITS staff to translate into technical requirements, with significant emphasis on the test cycle, including the creation and execution of test plans, as well as testing and documenting results. Identify, define, and document business process and application requirements to assist in creating business process flows for proposed system changes.

Upgrade Support (Software bundles, releases, upgrades) 10% In coordination with the Associate Director for Systems and Technology: Analyze software releases for testing necessity. Create test conditions. Create test scripts. Perform testing as OIT requires. Report defects to OIT staff in a timely fashion. See upgrades to completion, including responsibility for User Acceptance sign off.

Business Support 10% Assist users in understanding systems. Provide management system updates. Provide updates at user informational sessions and user group conferences. Work with business units to assess current capabilities and identify high-level requirements. Provide end user training, including updates for new and changed applications.

Operations Support 5% Participate in annual planning and setup. Gain and maintain an overall understanding of the elements comprising the annual cycle (academic year, aid year, fiscal year). Run jobs and reports as needed.

Minimum Qualifications

Minimum Qualifications: Bachelor’s Degree in MIS, Computer Science or a closely related field and two years of applicable work experience, or a minimum of five years of applicable work experience in one or more of the major duties. Knowledge of database concepts, project management, analysis, and system troubleshooting techniques. Excellent written and oral communication skills, including presentation skills. Ability to develop, train, and mentor peers. Ability to work well under pressure of deadlines. Strong attention to detail. Desktop PC, ERP system and Microsoft Office Suite experience is required.

Desired Qualifications

Desired Qualifications: Bachelor’s degree and five or more years experience working in a Financial Aid office, preferably in a private university environment. Prior experience using the Ellucian Colleague ERP, SQL reporting experience, and/or ImageNow system.

Compensation at a Glance

Compensation at a Glance $36.20 per hour Seattle University has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, and not based on a candidate’s gender or any other protected status. Your total compensation goes beyond the number on your paycheck. Seattle University provides generous leave, health plans, and retirement contributions that add to your total compensation package.

Benefits at a Glance

• Consistent with its fundamental Jesuit values, Seattle University offers a wide range of benefits designed to care for the whole person.
• Choose from three different medical plans, a dental, and vision insurance programs.
• Protect your income with life, short & long-term disability coverage.
• Plan for your future with up to a 10% employer contribution for retirement benefits, comprised of a 5% nonelective employer contribution and an additional dollar-for-dollar match of your voluntary contributions up to a maximum of 5%.
• You may also take advantage of 100% paid tuition benefits for the employee and dependents, a subsidized transportation benefit, a wellness program with free access to an onsite fitness facility, and a wide variety of campus events.
• Enjoy a generous holiday schedule, including a paid Holiday break closure in December, vacation and paid sick leave, and paid community service leave.
• For more information explore the Benefits website at: https://www.seattleu.edu/hr/benefits/

Positions designated as hybrid eligible may offer the opportunity for a hybrid work schedule after successful completion of an introductory period of 3-6 months. In these cases, the role typically begins fully on campus to support onboarding and training, with the potential to transition to a hybrid arrangement thereafter. Positions designated as on-site are not eligible for hybrid work and are expected to remain fully on campus. All flexible work arrangements are subject to periodic review and may be modified or discontinued at any time at the university’s discretion.

About Seattle University

With a career at Seattle University, you’re joining a community of passionate people dedicated to empowering the next generation of leaders and thinkers. Founded in 1891, Seattle University is a Jesuit Catholic university located on a beautiful campus of more than 50 acres in the dynamic heart of Seattle. Our diverse and driven population is made up of more than 7,200 students enrolled in undergraduate and graduate programs within six schools and colleges.

Equal Opportunity and Diversity

Seattle University is an equal opportunity employer.

In support of its pursuit of academic and scholarly excellence, Seattle University is committed to creating a diverse community of students, faculty and staff that is dedicated to the fundamental principles of equal opportunity and treatment in education and employment regardless of age, color, disability, gender identity, national origin, political ideology, race, religion, sex, sexual orientation, or veteran status. The university encourages applications from, and nominations of, individuals who will further enrich the diversity of our educational community.

Mission, Vision and Values

Our Mission - Seattle University is dedicated to educating the whole person, to professional formation, and to empowering leaders for a just and humane world.

Our Vision - We will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate and professional levels.

Our Values Care - We put the good of students first. Academic Excellence - We value excellence in learning with great teachers who are active scholars. Diversity - We celebrate educational excellence achieved through diversity. Faith - We treasure our Jesuit Catholic ethos and the enrichment from many faiths of our university community. Justice - We foster a concern for justice and the competence to promote it. Leadership - We seek to develop responsible leaders committed to the common good.