Temporary Benefits Associate - Compensation & Benefits

OnTrac; United States; Remote; USD 54,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, vision

Life & disability insurance

401(k) with company match

Flex vacation

Floating holidays

Paid sick leave

Company holidays

Parental leave

Wellness programs

Job summary

OnTrac is seeking a Seasonal Benefits Associate to support benefits administration, data accuracy, and compliance. You will collaborate with Payroll, Accounts Payable, and HR to optimize benefits operations, assist employees with enrollment, and ensure data integrity across plans.

The role emphasizes analytical thinking, problem solving, and strong communication in a fast-paced environment. Remote work is available in states where authorized, with competitive compensation and benefits.

Qualifications

• 5+ years of benefits administration and/or benefits analyst experience.
• Advanced Microsoft Excel skills, including formulas, lookups, PivotTables, data analysis, audits, and reconciliations.
• Experience with Workday Benefits preferred.

Responsibilities

• Audit benefit plans and enrollment data monthly, identify discrepancies, coordinate timely corrections, and identify opportunities to improve benefits data accuracy and administrative processes.
• Monitor weekly electronic benefit file feeds, troubleshoot errors, and escalate unresolved issues as needed.
• Prepare and reconcile monthly invoices for fully insured plans and submit approved invoices to Accounts Payable.
• Review and approve new-hire elections, qualifying life events, and work events; partner with Payroll to process retroactive benefit deductions and enrollment corrections.
• Respond to employee questions through Zendesk and the Benefits email inbox; support New Hire Orientation and help employees understand their benefits and enrollment requirements.
• Complete and process QMCSOs and assist with ACA eligibility and lookback activities.

Skills

Benefits administration

Analytical skills

Problem-solving

Attention to detail

Communication

Tools

Microsoft Excel

Workday Benefits

Job description

OnTrac is hiring a Seasonal Benefits Associate!

Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter!

Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

Location:

Remote - This position may be performed remotely in states where the company is authorized to employ individuals.

Compensation:

The expected starting base pay range for this position is $54,400 - $68,000, with full potential base salary range over a successful candidate’s tenure in the position of $54,400 - $81,600. Actual compensation will be determined based on experience, skills, internal equity, and other job-related factors.

Employment Logistics:

The Benefits Specialist helps keep OnTrac’s benefit programs accurate, efficient, and running smoothly. This role supports benefits administration, data analysis, compliance, and employee support while helping employees navigate their benefits and enrollment requirements. This role will partner with Payroll, Accounts Payable, benefit vendors, and HR teams to improve data accuracy, support vendor integrations, resolve employee issues, and strengthen benefits operations.

Unpacking the Benefits:

Employees are eligible for a comprehensive benefits package which may include:

• Medical, dental, and vision insurance
• Life and short- and long-term disability coverage
• 401(k) retirement savings plan with company match
• Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours
• Two (2) floating holidays per year
• Paid sick leave*
• Six (6) paid company holidays
• Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave
• Additional wellness and employee assistance programs

Benefits eligibility and offerings are subject to the terms and conditions of the applicable plans and company policies.

The Must-Haves:

• 5+ years of benefits administration and/or benefits analyst experience
• Advanced Microsoft Excel skills, including formulas, lookups, PivotTables, data analysis, audits, and reconciliations
• Experience with Workday Benefits preferred
• It is the responsibility of every position to understand and adhere to the security guidelines outlined in OnTrac’s Acceptable Use policy and to conduct their activities accordingly.

Your Mission in Motion:

A summary of key responsibilities for the role is outlined below. Additional duties may be assigned as needed to support business objectives.

• Benefits audits & data accuracy: Audit benefit plans and enrollment data monthly, identify discrepancies, coordinate timely corrections, and identify opportunities to improve benefits data accuracy and administrative processes.
• Electronic benefit files & issue resolution: Monitor weekly electronic benefit file feeds, troubleshoot errors, and elevate unresolved issues when needed.
• Invoice reconciliation & payment processing: Prepare and reconcile monthly invoices for fully insured plans and submit approved invoices to Accounts Payable.
• Enrollment events & Payroll corrections: Review and approve new-hire elections, qualifying life events, and work events; partner with Payroll to process retroactive benefit deductions and enrollment corrections.
• Employee support & benefits education: Respond to employee questions through Zendesk and the Benefits email inbox; support New Hire Orientation and help employees understand their benefits and enrollment requirements.
• Benefits compliance administration: Complete and process Qualified Medical Child Support Orders (QMCSOs) and assist with monthly and annual Affordable Care Act eligibility and lookback activities.

Paving your way to your success:

• You enjoy finding answers, fixing what is not working, and using data to improve the employee experience.
• You bring strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
• You communicate clearly and effectively, both verbally and in writing.
• You independently research and resolve issues while recognizing when escalation is needed.
• You take a collaborative, service-oriented approach and exercise discretion when handling confidential information.

Posting Timeline:

This job posting is anticipated to remain open for at least 15 days from the date of posting

Disclosures:

*Washington state employees are eligible for up to 56 hours of paid sick leave annually.

The salary range above represents the national range for this position. The salary range may be inclusive of several career levels at OnTrac, and the actual base salary offered may vary depending on several factors including, but not limited to: Geographic location, candidate experience and qualifications, job-related skills and competencies, market alignment, and financial considerations.

Compensation decisions are made based on the specific circumstances of each hire to ensure fair and competitive pay.

ADA Statement:

We are committed to providing equal employment opportunities to all qualified individuals. If you require reasonable accommodation to participate in the application or interview process, perform essential job functions, or access other employment benefits, please contact Human Resources.

If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply!

OnTrac is proud to be an Equal Opportunity Employer

Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply.