Temporary Admin Support

Boston Children's Hospital; Boston (MA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Flexible schedules

Affordable health insurance

Vision & dental insurance

Child care subsidies

Student loan subsidies

Generous time off

403(b) retirement plan

Pension

Tuition reimbursement

License reimbursement

Certification reimbursement

Cell phone plan discounts

Discounted T-passes

Job summary

Boston Children's Hospital is seeking a care coordination professional to support scheduling, family follow-ups, and multidisciplinary communication. You will liaise with physicians, nurses, and the admin team to ensure timely patient follow-ups and resource access.

Responsibilities include reviewing schedules for complex cases, contacting families after visits, and maintaining up-to-date resource guides, with emphasis on effective coordination and patient support.

Responsibilities

• Review upcoming schedules for patients with SLO syndrome and related Lysosomal Storage Disorders.
• Conduct follow-up calls with families 1 week and 1 month after visits to review action items and send follow-up portal messages.
• Follow up with MDs/NPs if questions arise from families.
• Review patient lists to identify overdue follow-ups and coordinate scheduling with admin team.
• Collect data on number of tasks, time to completion, and use of access care coordinators.
• Look for resources and update the resource guide.

Job description

Tasks include:

• Reviewing upcoming schedules for patients with SLO syndrome and Lysosomal Storage Disorders (cross checking against our clinic lists)
• Conducting follow-up phone calls with families 1 week and 1 month after the visit to review what the provider listed as action items, sending follow-up portal messages
• Following up with the MDs/NPs if new questions arose or if families had medical questions
• Reviewing the patient lists for patients that are overdue for follow-up and messaging the admin team to get those patients scheduled
• Collecting data on number of tasks/time to completion/use of access care coordinators/etc.
• Other care coordination tasks such as looking for resources and updating resource guide

The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.

Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors.

Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes.

• flexible schedules
• affordable health
• vision and dental insurance
• child care and student loan subsidies
• generous levels of time off
• 403(b) Retirement Savings plan
• Pension
• Tuition and certain License and Certification Reimbursement
• cell phone plan discounts
• discounted rates on T-passes