Temple Square Gift Shop Supervisor

Deseret Book Company; Salt Lake City (UT); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Paid leave

Retirement plan

401(k) matching

Merchandise discount

Job summary

Deseret Book Company on Temple Square in Salt Lake City seeks a Supervisor to support the Shop Manager in leading the gift shop team, oversee Leads and Associates, ensure smooth daily operations, and reflect the Church's standards in guest interactions.

You will coach volunteers, manage merchandising and displays, handle cash and PCI compliance, and help coordinate store events while representing Deseret Book’s mission.

Qualifications

• Two-year college education or equivalent.
• 2–3 years of retail management experience with merchandising, inventory, bookkeeping and store operations.
• Strong verbal communication and customer service skills.
• Proven ability to coach, lead, and develop store associates.

Responsibilities

• Lead as manager-on-duty, ensuring operations, guest interactions, and employee conduct reflect Church standards.
• Oversee merchandising, visual presentation, shelf stocking, displays, and store events.
• Coach and mentor volunteers and associates to align with mission and values.
• Manage cash handling, deposits, and PCI compliance; monitor POS transactions.
• Plan and execute store events and generate performance updates for the Shop Manager.

Skills

Retail management

Customer service

Team leadership

Communication skills

Training & coaching

POS systems

Merchandising

Visual display

Problem solving

Education

Two-year college education or equivalent

Tools

POS systems

Job description

Deseret Book Company on Temple Square in Salt Lake City seeks a Supervisor to support the Shop Manager in leading the gift shop team, oversee Leads and Associates, ensure smooth daily operations, and reflect the Church's standards in guest interactions.

You will coach volunteers, manage merchandising and displays, handle cash and PCI compliance, and help coordinate store events while representing Deseret Book’s mission.