Temp Technical Support Strategist - Zendesk & Growth in VA

Energy Innovation Corp; Virginia Beach (VA); On-site; USD 63,000 - 86,000; Full time

Benefits offered by this job

Mentorship

Benefits

Flexible schedule

Job summary

Uber is hiring a Technical Support Specialist in Virginia Beach, VA to own Zendesk work and execute regional plans. This temporary role offers a clear salary band and opportunities to grow your craft within a bias-to-action environment.

You will set KPIs, drive market research, and manage the full sales cycle from outreach to signed contracts while collaborating with teams across the VA market.

Qualifications

• First Call Resolution judgment when the textbook answer doesn't fit.
• A keen eye for quality and consistency in your output.
• A collaborator's reflex to share credit and absorb blame.
• Pattern recognition earned across many sales marketing engagements.

Responsibilities

• Set and monitor KPIs tied to revenue, retention, and acquisition cost
• Build territory plans that maximize coverage across Virginia Beach, VA
• Find the bias-to-action hook that makes Virginia Beach, VA prospects lean in
• Conduct market research to uncover trends shaping the sales marketing space
• Own the full sales cycle from initial outreach to signed contract
• Hand marketing the field intel that sharpens next quarter's ads
• Set the weekly cadence that keeps Uber reps accountable

Skills

First Call Resolution

Quality & consistency

Collaboration

Pattern recognition

Job description

Uber is hiring a Technical Support Specialist in Virginia Beach, VA to own Zendesk work and execute regional plans. This temporary role offers a clear salary band and opportunities to grow your craft within a bias-to-action environment.

You will set KPIs, drive market research, and manage the full sales cycle from outreach to signed contracts while collaborating with teams across the VA market.