TEMP Senior Analyst - MQ Outbound Operations Team

GLOVIS America, Inc.; San Diego (CA); On-site; USD 32,000 - 45,000; Full time

Job summary

GLOVIS America, Inc. is seeking a Temp Senior Analyst MQ Outbound in the San Diego area to coordinate carrier deliveries, assign routes within budget, and monitor production, inspection, ETA, and delivery through to close-out. You will lead carrier performance improvements and share best practices with the team.

The role will require communication with customers, support for yard management system integration, and collaboration on transportation projects and dashboards for stakeholders.

Qualifications

• Excellent written and verbal communication skills required.
• Problem-solving and critical thinking ability required.
• Detail oriented required.
• Experience with MS Word, MS Outlook, and MS PowerPoint required.

Responsibilities

• Coordinate with carriers to ensure delivery is instructed accurately and the trailers are delivered within procedures and dates.
• Validate PODs and track delivery with carriers until POD is signed.
• Process damages and coordinate repairs with repair shops and tracking progress.

Skills

Excellent written and verbal comms

Problem solving

Detail oriented

MS Word

MS Outlook

MS PowerPoint

Education

High School Diploma/G.E.D

Bachelor's Degree Preferred

1-2 Years Freight Forwarding Experience Preferred

Tools

MS Word

MS Outlook

MS PowerPoint

Job description

About GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America strives to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customer's needs using the latest information systems and advanced technologies.

Summary

This Temp Senior Analyst MQ Outbound position will coordinate and communicate with customers to ensure timely and proper delivery of trailer orders. This position will assign carriers to deliver the trailers to the instructed destination within the budget and guidelines provided and will track production, inspection, ETA, and delivery, at all points until the trailers are delivered successfully and closed out formally. Provide leadership and ownership for carrier performance while guiding analysts by sharing best practices, supporting training efforts, and assisting with complex transportation issues.

Responsibilities

• Coordinate with carriers to ensure delivery is instructed accurately and the trailers are delivered within our procedures and expected delivery dates
• Validate PODs and track delivery with carriers until trailers are accepted by the customer and there is a proof of delivery signed by both parties
• Process any damages and send to a repair shop, request estimate, track repair progress until completion, deliver to final destination.
• In addition to outbound operations, it will support manager and team with implementation, management, and communication with yard management system and BD operations.
• In addition to outbound operations, it will support manager and team with implementation, management, and communication with yard management system and BD operations
• Plan upcoming units in Production and Quality Control to ensure the destination and transit type coincides with the customer’s preferences and expectations on the delivery of their trailers
• Support carrier procurement activities by analyzing transportation capacity, market conditions, lane performance, and routing opportunities.
• Monitor transportation budgets and freight expenses, identify cost-saving opportunities, and assist management with forecasting and reporting activities.
• Prepare and present operational reports, KPI dashboards, and business reviews for management and key stakeholders.
• Lead special projects related to transportation network design, process automation, system enhancements, customer implementation, and operational scalability.
• Communicate with customers to deliver full transparency on their units throughout the delivery, including daily communication on production, quality control inspection, availability of units, availability of carriers, expected delivery dates, delivery reports, and miscellaneous requests fulfilled to ensure expectations are met

Compensation Range

$28.00/Hour

Skills & Qualifications

• Excellent written and verbal communication skills Required
• Problem-solving and critical thinking ability Required
• Detail oriented Required
• Experience with MS Word, MS Outlook, and MS PowerPoint Required

Education & Experience

• High School Diploma/G.E.D Required
• Bachelor's Degree Preferred
• 1-2 Years of Direct Experience in Freight Forwarding, Logistics, Supply Chain Management Preferred

Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Stand/walk
• Carry/lift a maximum of 15 pounds

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• The position is located in the San Diego, CA Office
• Communication with employees and field partners will be primarily conducted via phone and email

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.