Temp Patient Services Specialist - Medical Office

Putnam County Hospital - Greencastle, Indiana; Greencastle (IN); On-site; USD 19,000 - 29,000; Full time

Job summary

Putnam County Hospital in Greencastle, IN is seeking a Patient Service Representative to support the Occupational Health Team at the Putnam County YMCA office. The role handles front-desk duties, patient check-in/out, insurance verification, and scheduling, with a temporary full-time to PRN pathway.

The position emphasizes accurate data entry, excellent customer service, and proficiency with EMR systems. Shift is Day, with potential for extension into PRN Float Pool.

Qualifications

• HS Graduate or Equivalent.
• Accuracy and efficiency in data entry and record-keeping.
• Ability to multi-task in a busy medical office.
• Strong organizational and time-management skills.
• Commitment to confidentiality and HIPAA guidelines.

Responsibilities

• Greet patients and visitors in person and by phone, addressing inquiries or routing questions to staff.
• Conduct check-in, check-out, and appointment rescheduling efficiently.
• Verify insurance coverage.
• Collect copays and balances at the time of appointment.
• Answer, triage, and route incoming calls appropriately.
• Explain policies, insurance, and services to patients.
• Schedule provider appointments and prepare daily schedules.

Skills

Accurate data entry

Multi-tasking

Organizational skills

Time management

Attention to detail

Confidentiality

Integrity

Fast-paced environment

Rural health population experience

Professionalism

Education

HS Graduate or Equivalent

Tools

Allscripts

Epic

CPSI

Job description

Putnam County Hospital in Greencastle, IN is seeking a Patient Service Representative to support the Occupational Health Team at the Putnam County YMCA office. The role handles front-desk duties, patient check-in/out, insurance verification, and scheduling, with a temporary full-time to PRN pathway.

The position emphasizes accurate data entry, excellent customer service, and proficiency with EMR systems. Shift is Day, with potential for extension into PRN Float Pool.