Temp Patient Care Coordinator

Specialty1 Partners; Mooresville (NC); On-site; USD 27,552 - 33,062; Full time

Job summary

Join a dynamic team at a leading dental practice as a Temp Patient Care Coordinator! This role is perfect for someone who thrives in a fast-paced environment and is passionate about providing exceptional patient experiences. You will be the first point of contact for patients, ensuring they feel welcomed and valued. Your responsibilities will include managing patient records, answering calls, and keeping the front desk organized. This innovative practice values teamwork and offers a supportive culture where you can grow and excel. If you're ready to make a difference in patient care, this opportunity is for you!

Qualifications

• 1 year of experience as a front desk representative or similar role.
• Strong communication and organizational skills are essential.

Responsibilities

• Welcoming patients and maintaining accurate patient records.
• Handling incoming calls and ensuring a tidy front desk.

Skills

Communication Skills

Organizational Skills

Problem-Solving Skills

Multi-tasking Abilities

Customer Service Orientation

Education

High School Diploma

Tools

Office Machines (fax, printer)

Job description

Our office, Lake Norman Endodontics, is seeking a Temp Patient Care Coordinator to join our busy specialty practice.

We are looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career.

Your Responsibilities

You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued during their visit, which means the following:

• Welcoming patients to the dental office
• Maintaining accurate patient records
• Answering all incoming calls and redirecting them or keeping messages
• Check, sort and forward emails
• Keep updated records and files
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper, etc.)

As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.

Your Background

You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You’re an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:

• 1 year of proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g fax, printer, etc.)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• A high school diploma
• Desires to help your patients

If this sounds like you, you will fit right in with the team!

Why You Should Join Our Team

A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.

We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.

We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.

Position Base Pay Range: $20 USD - $24 USD