Temp Lead Park Attendant

Dakota County; Eagan (MN); On-site; USD 23,000 - 28,000; Part time

Job summary

Dakota County is seeking Temporary Lead Park Attendant positions at Lebanon Hills Visitor Center in Eagan, MN. The role supports visitor services, equipment rentals, and pass sales, with shift-lead responsibilities to ensure smooth operations.

Must be 18+, have 1 year of customer service experience and a valid driver's license. Previous supervisory or parks/recreation experience is preferred. Hours vary; pay is $17.00–$20.00 per hour, dependent on qualifications.

Qualifications

• Must be 18 years of age or older.
• 1 year customer service experience
• AND
• Valid driver's license

Responsibilities

• Provide high level customer service at the Visitor Center and Rental Center.
• Greet customers and facilitate recreation equipment rental reservations, concessions, and passes.
• Staff the Visitor Center and Rental Center per Parks vision; keep areas clean and safe.
• Staff Rental Center as shift lead; assist with poles, canoes, kayaks, SUPs in summer and snowy gear in winter; maintain equipment.
• Provide information and education on recreation equipment and outdoors.
• Provide trail, park and education information; answer questions appropriately.
• Complete rental agreements, incident reports, and daily logs accurately.
• Use reservation software and Microsoft Office applications.
• Handle cash and daily records following procedures.
• Provide lead direction as shift lead; support Park Operations Coordinator; evenings and weekends.
• Assist with training Temporary Park Attendant team and with park events.

Skills

Customer service

Communication

Teamwork

Flexibility

Outdoor enthusiasm

Tools

Microsoft Office

Job description

POSTING TYPE: Open Competitive

DEPARTMENT: Parks and Open Spaces

HOURS: Various

PAY RANGE: $17.00 - $20.00/hour dependent on qualifications

LOCATION: Lebanon Hills Visitor Center, Eagan

UNION: None

CLOSE DATE: This posting will remain open until all available positions are filled.

Temporary Lead Park Attendant positions

The purpose of the Lead Park Attendant position is to provide outstanding customer service for the Dakota County Parks, specifically in the areas of visitor services at the Lebanon Hills Visitor Center so that park visitors can enjoy and explore the vast Dakota County Park System. Lead Park Attendants work alongside our team of Temporary Park Attendants providing similar duties as well as shift lead responsibilities to ensure smooth operations.

Who We Are

Dakota County is Minnesota’s third largest county and home to more than 400,000 residents. We strive every day to achieve excellence in public service, with a focus on four values: Service, Integrity, People, and Innovation.

Dakota County aims to create an environment that is welcoming and inclusive of diverse people, backgrounds, and experiences. Our goal is to have a workforce that is reflective of the communities and individuals we serve. We promote an equitable and culturally aware work environment where everyone can be their authentic selves.

• Must be 18 years of age or older.
• 1 year customer service experience
• AND
• Valid driver's License

Preferred Experience

• Previous work experience leading or supervising others.
• Previous work experience in a parks or recreation setting.

These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position's management approved work schedule is required for all positions.

1. Provide high-level customer service to ensure visitors receive accurate and appropriate information in a welcoming and timely manner.
2. Greet and interact with customers at assigned locations and facilities. Quickly and competently facilitate recreation equipment rental reservations concession and pass sales.
3. Staff the Visitor Center and Rental Center consistent with the vision of the Parks Department. Ensure work areas, public areas and rental equipment is kept clean, orderly and free from hazards.
4. Staff the Rental Center as a shift lead. Assist customers with fishing poles, canoes, kayaks, and stand-up paddleboards in the summer months and snowshoes, cross-country skis and kicksleds in the winter months. Ensure recreation equipment is maintained in good working order.
5. Provide general instruction, information and education in the use of recreation equipment and related outdoor recreation skills. Provide trail, park and education information to customers answering questions appropriately.
6. Ensure all paperwork including rental agreements, incident reports, and daily logs are completed accurately.
7. Use computerized reservation software and Microsoft Office applications.
8. Ensure cash handling and daily record keeping procedures are followed.
9. Provide lead work direction as a shift lead and in the absence of the Park Operations Coordinator, including evenings and weekends ensuring all staff receive appropriate breaks.
10. Assist Park Operations Coordinator in the training and support of Temporary Park Attendant team.
11. Assist with park special events.
12. Assist with special projects and perform other duties as apparent or assigned.

Essential Duties: 1-11

• Continuous high level of customer service.
• Comfort and ability to communicate effectively and appropriately with a variety of audiences.
• Self-motivated, self-starter, and enthusiastic about the outdoors.
• Proven ability to work well with others.
• Ability to work flexible hours (evenings, weekends, and holidays).
• Familiarity with Microsoft Windows computer applications.
• Money handling experience preferred.
• Knowledge of outdoor recreation equipment (canoes, kayaks, stand up paddleboards, fishing poles, snowshoes, cross-country skis, and kicksleds) helpful.
• Knowledge of natural history and outdoor recreation helpful.
• Willing to learn and perform other duties.

Work Environment

Work is performed inside and outside County buildings. The work requires some physical exertion such as long periods of walking, standing, crouching, or riding over rough, uneven, swampy, or rocky terrain. There may be intermittent exposure to varied weather conditions on the worksite that occasionally necessitates the use of rain gear, gloves, etc. This position may involve driving a County vehicle and lifting up to 50 pounds.

Selection Process

• You submit an online application that includes supplemental questions
• We assign you a score based on your qualifications
• Top scoring candidates are referred to the hiring manager for interview consideration
• We conduct interviews and reference checks before extending an offer
• We extend an offer and conduct background checks