Temporary Park Attendant

Dakota County, Minnesota; Eagan (MN); On-site; USD 22,000 - 25,000; Part time

Job summary

The Dakota County Parks Department is seeking Temporary Park Attendants to provide outstanding customer service at the Lebanon Hills Visitor Center in Eagan during the winter season. You will greet visitors, facilitate rental reservations, process passes and sales, and keep work areas clean and safe.

This role requires flexibility to work evenings, weekends, and holidays, with the ability to lift up to 50 pounds and handle cash.

Qualifications

• Must be at least 16 years of age.
• Continuous high level of customer service.
• Comfort and ability to communicate effectively with diverse audiences.
• Self-motivated, enthusiastic about the outdoors.
• Willing to learn and perform other duties.
• Money handling experience preferred.

Responsibilities

• Provide high-level customer service to ensure visitors receive accurate and timely information.
• Greet customers and facilitate recreation equipment rental reservations, concessions and pass sales.
• Staff the Visitor Center and Rental Center and keep areas clean and safe.
• Assist with rental gear in winter and summer seasons.
• Provide information on trails, parks and outdoor recreation.
• Complete paperwork including rental agreements and daily logs.
• Use rental software and Microsoft Office apps.
• Follow cash handling and daily record-keeping procedures.
• Assist with park events and other duties as assigned.

Skills

Customer service

Communication

Teamwork

Flexible hours

Cash handling

Outdoor recreation knowledge

Equipment knowledge

Self-motivated

Able to lift 50 lbs

Tools

Microsoft Windows

Job description

POSTING TYPE: Open Competitive

DEPARTMENT: Parks and Open Spaces

HOURS: Various

PAY RANGE: $16.00 - 18.00/hour dependent on qualifications

LOCATION: Lebanon Hills Visitor Center, Eagan

UNION: None

CLOSE DATE: This position will remain open until all available positions are filled.

The Dakota County Parks Department is currently recruiting to fill Temporary Park Attendant positions for the upcoming winter season. The purpose of the Park Attendant position is to provide outstanding customer service for the Dakota County Parks, specifically in the areas of visitor services at the Lebanon Hills Visitor Center so that park visitors can enjoy and explore the vast Dakota County Park System.

Who We Are

Dakota County is Minnesota’s third largest county and home to more than 400,000 residents. We strive every day to achieve excellence in public service, with a focus on four values: Service, Integrity, People, and Innovation.

Dakota County aims to create an environment that is welcoming and inclusive of diverse people, backgrounds, and experiences. Our goal is to have a workforce that is reflective of the communities and individuals we serve. We promote an equitable and culturally aware work environment where everyone can be their authentic selves.

• Must be at least 16 years of age.

These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position's management approved work schedule is required for all positions.

1. 1. Provide high-level customer service to ensure visitors receive accurate and appropriate information in a welcoming and timely manner.
2. 2. Greet and interact with customers at assigned locations and facilities. Quickly and competently facilitate their recreation equipment rental reservation process, concession and pass sales.
3. 3. Staff the Visitor Center and Rental Center consistent with the vision of the Visitor Center. Keep work area, public area and rental equipment clean, orderly and free from hazards.
4. 4. Staff the Rental Center by assisting customers with fishing poles, canoes, kayaks, and stand up paddleboards in the spring/summer months and snowshoes, cross-country skis, and kicksleds in the winter months.
5. 5. Provide general instruction, information and education in the use of recreation equipment and related outdoor recreation skills. Provide trail, park and education information to customers answering questions appropriately.
6. 6. Accurately complete all paperwork including rental agreements, incident reports, and daily logs.
7. 7. Use computerized rental equipment software and Microsoft Office applications.
8. 8. Follow cash handling and daily record keeping procedures
9. 9. Assist with park special events.
10. 10. Perform other duties as apparent or assigned.

• Continuous high level of customer service.
• Comfort and ability to communicate effectively and appropriately with a variety of audiences.
• Self-motivated, self-starter, and enthusiastic about the outdoors.
• Proven ability to work well with others.
• Ability to work flexible hours (evenings, weekends, and holidays).
• Familiarity with Microsoft Windows computer applications.
• Money handling experience preferred.
• Knowledge of outdoor recreation equipment (canoes, kayaks, stand up paddleboards, fishing poles, snowshoes, kicksleds, and cross-country skis) helpful.
• Knowledge of natural history and outdoor recreation helpful.
• Willing to learn and perform other duties.

Work Environment

Work is performed inside and outside County buildings. The work requires some physical exertion such as long periods of walking, standing, crouching, or riding over rough, uneven, swampy, or rocky terrain. There may be intermittent exposure to varied weather conditions on the worksite that occasionally necessitates the use of snow gear, gloves, etc. This position may lift up to 50 pounds.

Selection Process

• You submit an online application that includes supplemental questions
• We assign you a score based on your qualifications
• Top scoring candidates are referred to the hiring manager for interview consideration
• We conduct interviews and reference checks before extending an offer
• We extend an offer and conduct background checks