Temp Concierge: Expert Guest & Resident Experience

Institutional Multifamily Partners LLC; Bethesda (MD); On-site; USD 51,577,000 - 63,039,000; Full time

Job summary

Windsor Bethesda is seeking a Temp Concierge Services professional to greet residents, guests and visitors at 7770 Norfolk Ave, Bethesda, MD 20814, and to coordinate with building teams to address concerns. The role emphasizes professional, friendly interactions and ensuring a welcoming community environment.

The position involves monitoring access, handling packages and inquiries, and maintaining clear records to support safety and resident satisfaction.

Qualifications

• Provides exceptional customer service to residents, guests and visitors, greeting and assisting them in a professional and friendly manner.

Responsibilities

• Greet residents, guests, and visitors and manage building access.
• Monitor visitor and package deliveries and respond to inquiries.
• Handle phone calls and emails and coordinate with management and maintenance teams to address concerns.
• Maintain accurate records and monitor building activity to support safety and satisfaction.

Skills

Customer service

Communication

Professionalism

Job description

Windsor Bethesda is seeking a Temp Concierge Services professional to greet residents, guests and visitors at 7770 Norfolk Ave, Bethesda, MD 20814, and to coordinate with building teams to address concerns. The role emphasizes professional, friendly interactions and ensuring a welcoming community environment.

The position involves monitoring access, handling packages and inquiries, and maintaining clear records to support safety and resident satisfaction.