Temp Animal Care & Adoption Specialist

HumanePro; Boston (MA); On-site; USD 42,000 - 52,000; Full time

Job summary

MSPCA-Angell is seeking a temporary Animal Welfare Specialist to support animal care and adoption services at our Boston Adoption Center. The role blends hands-on animal care with customer-facing adoption and surrender counseling in a fast-paced setting.

We require at least one year of customer service experience, strong judgment and interpersonal skills, and a willingness to work weekends and help guide families through the human-animal bond. Bilingual Spanish skills are encouraged.

Qualifications

• At least 1 year in a customer service/client care role.

Responsibilities

• Care for animals at the adoption center, including exercise, food, water, enrichment and medications.
• Clean adoption center rooms and cages.
• Participate in trainings and team discussions on behavior plans for all animals.
• Provide in-depth adoption counseling to prospective adopters for best match and outcomes.
• Provide empathetic surrender counseling and discuss alternative surrender options.

Skills

Customer service

Job description

MSPCA-Angell is seeking a temporary Animal Welfare Specialist to support animal care and adoption services at our Boston Adoption Center. The role blends hands-on animal care with customer-facing adoption and surrender counseling in a fast-paced setting.

We require at least one year of customer service experience, strong judgment and interpersonal skills, and a willingness to work weekends and help guide families through the human-animal bond. Bilingual Spanish skills are encouraged.